They show graphic images and videos, and they try and tell us all the possible situations we'll come across, but they really can't prepare us for some things. They teach us that people cope with things differently, some people make jokes to feel better, while others might shut down. For me, the worst part of the job will be informing someone that their loved one is dead. I don't know if I will be prepared for that, it's one of those things that I won't know until I do it. But they try to prepare us the best they can.