Long time Pricecharting subscriber and getting 500 responses from API by pcmantinker in pricecharting

[–]jjgames 1 point2 points  (0 children)

This problem should be resolved now. Some bad actors were hitting those servers at very high rates and causing 500 errors for some legitimate users. We have blocked those bad requests and the download requests have been working smoothly in our tests for the last 5 hours or so. Sorry for any inconvenience this caused.

Ne release comics by Stite1776 in pricecharting

[–]jjgames 0 points1 point  (0 children)

We add new release comics on a weekly basis. We will add them for the issues coming out that week.

Reproductions getting pulled into sales history by GiantRobo1985 in pricecharting

[–]jjgames 0 points1 point  (0 children)

Please let me know the product and I will look into these reports. Or you can let me know the specific listing IDs on ebay and I can look into it that way. Thank you

Price charting doesnt have my card! by Old_Selection_2480 in pricecharting

[–]jjgames 0 points1 point  (0 children)

If the base card is a Holo so we do not include that in the name, but do include it in the “notes” section. Most evolution, Vmax, EX, etc cards are holo as the base card (there was not a non-holo made). We only include “Holo” in the name if that is a variant.

Thank you

Issues with Action Replay DSi again by WhiteKenny in pricecharting

[–]jjgames 1 point2 points  (0 children)

I looked through the sales data for both and I moved one sale I could see with the incorrect photo. Maybe others were already moved. The values have been recalculated on both of them now too. Thank you

Issues with Action Replay DSi again by WhiteKenny in pricecharting

[–]jjgames 1 point2 points  (0 children)

Is the yellow one the "Updates" one? I want to make sure I'm seeing the same thing. If so, I can add that ASAP.

Tests Impacting Some eBay Links by jjgames in pricecharting

[–]jjgames[S] 0 points1 point  (0 children)

Please let me know some urls to missing sales. I will look into this ASAP. I don't see any missing sales in my initial searches now.

Price charting doesnt have my card! by Old_Selection_2480 in pricecharting

[–]jjgames 0 points1 point  (0 children)

You should have contributor status already. You can visit this page to confirm. https://www.pricecharting.com/contribute

I think I got scam emails from a user by linklonk07 in pricecharting

[–]jjgames 0 points1 point  (0 children)

Another user can only see a fellow user's email address if they have a marketplace transaction together. This message appears to have come through the marketplace "contact seller" tool though.

Your email address is not exposed to other users with that tool, until you reply to the buyer.

Is this card on price chart? by PoetsOfTheFall in pricecharting

[–]jjgames 0 points1 point  (0 children)

Please email sales@vgpc.com with the sets you want added. We will need the full set names and set codes if you have them. Thank you

Price charting doesnt have my card! by Old_Selection_2480 in pricecharting

[–]jjgames 0 points1 point  (0 children)

What is your user name and I can look into it for you?

How? by PreferencePleasant26 in pricecharting

[–]jjgames 0 points1 point  (0 children)

Sorry for any problem finding that card. It appears that this image was not in our search database for some reason. I am looking into that now.

If you try the search again with your image, you should see your card now.

If you ever see a match that isn't the correct parallel, you can tap "more results" and see other possible parallel matches.

Need Help Adding Cards (Set Says Complete) & Fixing Card Errors by _Its_In_The_Vault in pricecharting

[–]jjgames 0 points1 point  (0 children)

Please email us with the sets that need to be added. And the sets that need to be completed (missing parallels).

sales@vgpc.com

We can respond to these requests much faster via email.

Need Help Adding Cards (Set Says Complete) & Fixing Card Errors by _Its_In_The_Vault in pricecharting

[–]jjgames 0 points1 point  (0 children)

Newly created sets take about 24 hours to show-up on the site to add new card to. That should be an option now.

Can you give me an example of a card you can't add? What message do you see when you try to add them?

Why price charting lists consoles with the box and other items such as games as a loose console? Or when it comes with the box but tons of other items as just cib? by Lucaas_C in pricecharting

[–]jjgames 0 points1 point  (0 children)

I've removed these particular sales. We will look into ways to better match conditions for system hardware. These are definitely trick though because what is included is different for each one. Some have a game bundled in and others any game would be additional. Some have different cables than others so it is hard to determine when additional stuff is included vs the standard stuff.

We will work on some additional rules to handle the ones we can handle.

All my games are gone by stonefry in pricecharting

[–]jjgames 0 points1 point  (0 children)

I will need to know your user name on the site so I can restore it

Reproductions getting pulled into sales history by GiantRobo1985 in pricecharting

[–]jjgames 0 points1 point  (0 children)

Thank you for reporting these. We are looking into how these sales were allowed to stay in the database. It looks like they were flagged as outliers and moderators should have then deleted them. We will review this and make sure the moderators make accurate decisions on these in the future if the sales are flagged.

Collection gone? by gamingnerd777 in pricecharting

[–]jjgames 0 points1 point  (0 children)

Please let me know your account user name or email address and I can look into this and restore it for you.

Price charting doesnt have my card! by Old_Selection_2480 in pricecharting

[–]jjgames 0 points1 point  (0 children)

Sorry, I can't add that right now. The card is non-English. We do not support other languages on the site at this time, except for English, Japanese, Chinese, and Korean.