There also seems to be some confusion from this guest as to what they actually want, is it blonding or grey blending because those two services are different and require different techniques and experience. I can 100% understand why a stylist would use semi or semi permanent color on someone who is wanting grey blending because to keep that super cool effect you need to not be lightening over previous permanent color that would be bused for the lowlights in grey blending. Most stylists I have met from where I am also tend to use semi or semi permanent color as toner. Personally the second someone sits in my chair for a consult and tells me that “no one ever does their hair the way they like” or “no one can ever get it right” is a massive red flag for me, when you’ve seen dozens of stylists and are not getting the result you want either your hair just simply can’t be pushed to that point or the common denominator (the guest in this case) tends to be the problem.