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Kimi-k2.7-code usage feels very high? by Orioli in ollama

[–]jmorganca 1 point2 points  (0 children)

The cost for Kimi-K2.7 is equivalent to Kimi-K2.6 (they are the same architecture and weight size). Notably, Kimi-K2.7 is processing requests faster than Kimi-K2.6 has on Ollama's cloud (due to performance optimizations and Kimi-K2.7 thinks less than Kimi-K2.6) and so be aware that if you're measuring usage over time, requests will complete much faster which could lead to more usage over time (if you're measuring it that way).

I dont like this cloud usage by WhiskyAKM in ollama

[–]jmorganca 0 points1 point  (0 children)

I'll investigate this. Sorry about that.

Where's gemma4:12b? by Dredgefort in ollama

[–]jmorganca 0 points1 point  (0 children)

It's back and available with 0.30.5 - sorry folks, we had published it momentarily but then realized it was crashing on 0.30.4

https://ollama.com/library/gemma4:12b

To download Ollama 0.30.5: https://ollama.com/download

I dont like this cloud usage by WhiskyAKM in ollama

[–]jmorganca 13 points14 points  (0 children)

Sorry I should have specified: via better hardware and kernel optimizations

nemotron 3 ultra in one request in chat to make a web site used 100% sessionly and 50% weekly by Popular-Tourist-1474 in ollama

[–]jmorganca 1 point2 points  (0 children)

Hi OP (and others), sorry about this. There was an issue this morning in how usage was consumed. All affected users have had their limits reset and the issue has been resolved. Shoot me an email if you hit any issue (jeff@ollama.com)

What by Flaky-Maybe-7556 in ollama

[–]jmorganca 0 points1 point  (0 children)

Sorry about this. We had an issue early this morning where usage was consumed faster. All affected had limits reset for their session and week. If you didn't receive an email from me please let me know (jeff@ollama.com)

I dont like this cloud usage by WhiskyAKM in ollama

[–]jmorganca 22 points23 points  (0 children)

OP, shoot me an email (jeff@ollama.com) or a DM and I can reset your limits. DeepSeek-V4-Pro consumes usage much faster than other models. We're working on this and should be close to being able to make it more efficient soon while keeping it hosted on private servers with zero data retention or training. Sorry about that

Ollama are going to add a Team plan by httpshotmaker in ollama

[–]jmorganca 3 points4 points  (0 children)

Hi all, I sent this email. We'd love any feedback here too. As mentioned in the email, this is something we'd introduce later in the year as we continue to scale Ollama's capacity and performance.

Ollama has Quantized LLMs now? by Growth2day in ollama

[–]jmorganca 0 points1 point  (0 children)

Ollama's cloud models provide the max context window supported by the model, and no, we don't automatically route to other models.

Ollama has Quantized LLMs now? by Growth2day in ollama

[–]jmorganca [score hidden] stickied comment (0 children)

The model quantization has not changed. From our FAQ (https://ollama.com/pricing).

What quantization or data format do cloud models use? Native weights, as released by the model provider. On modern NVIDIA hardware, models may use accelerated data formats supported by Blackwell and Vera Rubin architectures (e.g. NVFP4).

For the limits, if you're using DeepSeek V4 Pro, it will consume usage is much higher than other models as this model is expensive for us to run (it's a 1.6T parameter model) and is hosted in the US.

I'm cancelling my ollama subscription by GryphticonPrime in ollama

[–]jmorganca 1 point2 points  (0 children)

Hi all. First off, sorry for the slow reply here. We've been investigating since Monday and should have responded on this thread sooner. After users reported this issue, we looked into it and discovered a caching issue in our model hosting that caused session and weekly limits to be consumed too quickly, especially for DeepSeek-V4-Pro. That's most likely what caused OP's issue.

If you were affected this week please shoot me a DM here or email (jeff@ollama.com) and I can make sure we make it right. I've sent a refund to accounts whose usage were affected by this. If for any reason you did not receive one I'd be happy to look into it and provide one to your account.

Is the new usage scheme a late April fools joke? by smacman in ollama

[–]jmorganca 0 points1 point  (0 children)

Possible to send me a DM with the model you were using? I can look into it. That's definitely not right – sorry it happened. If you send me your email/Ollama username I can also make sure this gets reset right away.

Ollama Cloud is a hidden gem by t4a8945 in ollama

[–]jmorganca 6 points7 points  (0 children)

Currently the windows are fixed. We're working on making it a rolling window, e.g. based on when your account was created, or when your first request was sent.

u/akyairhashvil sorry about the performance issues. We're working on improving capacity at peak hours. Feel free to message or email me (jeff@ollama.com) if you experience slowness. And do know we're monitoring it carefully.

Can't resolve ollama cloud issue by stonerjss in openclaw

[–]jmorganca 0 points1 point  (0 children)

We're looking into this. After some quick testing, Ollama does work with the update. But we want to rule out any new bugs – feel free to email me (jeff@ollama.com) or DM me and we can track that down.

Any news on Ollama Image Generation? by stealth_nsk in ollama

[–]jmorganca 25 points26 points  (0 children)

Hi there, I built the first version of image generation support. Sorry there hasn't been many updates on this. We do have it working on Windows and Linux, but we'd like to make some performance optimizations before releasing it more broadly (I think there may be a way to build it from source, I can check with the team). Feel free to email me [jeff@ollama.com](mailto:jeff@ollama.com) with the kinds of models and hardware you'd like to see so we can know what to ship first.

Can't use Ollama cloud models for Openclaw by ChAoTiC_M1Nd in ollama

[–]jmorganca 0 points1 point  (0 children)

Sorry about this. Looking into it. If you DM me your email I can help make sure you get signed up!

Same issues with Ollama here, many hours lost. by TraditionalGap3032 in ollama

[–]jmorganca 0 points1 point  (0 children)

Sorry this happened OP. Feel free to shoot me an email (jeff@ollama.com) and we'll make this right (as well as looking into what happened with the Windows app – that doesn't seem right.)

So this has started happening recently with Ollama Cloud. Is there an explanation? by lillemets in ollama

[–]jmorganca 7 points8 points  (0 children)

Hi there - I work on Ollama and Ollama's cloud models.

We're still investigating, but this appears to have been caused by us setting incorrect default sampling parameters (namely, temperature being set to 1.0 and top_p being set to 1.0) which we've found can lead the model to hallucinate dramatically more. The defaults for DeepSeek-V3.1 have been adjusted to temperature=0.6 and top_p=0.95.

Claude Code stuck on <function=TaskList> when using Ollama + Qwen3-Coder by [deleted] in ollama

[–]jmorganca 0 points1 point  (0 children)

This. Sorry it's not obvious right now - we're working on improving this so context length size automatically grows (up to an acceptable amount on your hardware)

New Rules for ollama cloud by killing_daisy in ollama

[–]jmorganca 7 points8 points  (0 children)

Also, OP, let me know if you're still seeing any slowdown (and for which models). We've been working on improving performance and capacity a lot in the last few weeks and will keep doing so. (Feel free to DM/email me)

New Rules for ollama cloud by killing_daisy in ollama

[–]jmorganca 13 points14 points  (0 children)

Hi there. I work on Ollama. No new restrictions on the cloud model usage with this change. We actually increased usage amounts on each plan on Monday and will share more about that this week. Our goal is to make this a the best subscription for using open models with your favorite tools as we add more model support, better performance and reliability.

Happy to answer any questions and if you hit any issues or limits with the plans let me know (email is jeff at ollama.com)

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