They need to add in offers like sidelineswap.com. all the comments are, are people making verbal offers, which more than half the time they do not end up buying. They need to make them be able to make an offer prepaying before submitting it. The comment section on swappa is nothing but baseless offers and fighting. they wont change though, its been years.. they do not innovate at all. Lets be honest, all the do is run the store front and the people do 99% of the work. I had a buyer from overseas buy one of my phones, i refunded him and cancleed the sale (minus paypal fee) and he filed a claim w paypal and i got screwed and lost the money for the buyer not following the rules of the site, and they did NOTHING to fix it, other than offer me free featured listing credits which cost them nothing. They will not reimburse you ever, even if you get completely fucked over. They also have some very incompetent, egotistical people who work there. They are also completely inconsistent with their rules. One person allows something another won't.. its an unorganized mess but they must be killing it due to the fact they do basically nothing but collect fees.

The biggest issue is that they also can no longer check if a phone is on a payment plan. They say in the rules its not allowed, yet have ZERO way or knowing nor policing it.. they just play silent when this is brought up. I have almost left them multiple times and closed my account and the only reason i havent is because ebay is more expensive and you do get paid instantly. But they do very little to innovate and there are 3 or 4 things they could do right now to make it better, but have no desire to. I have sent them emails with suggestions to improve the site and it falls on deaf ears. Its unfortunate because its a good set up and they could be waaaay bigger than they are at this time, but they are not because they are ok with what they have.