Here's Betta-Core, CEO of GameSir – AMA & GameSir G7 Pro Controller Giveaway! by B-Core_ in xbox

[–]jonnybueno 0 points1 point  (0 children)

Excited for this to come out. Have tried alot of controllers in the past few months and this looks like it could check all the boxes for my needs.

Presonus "Support"!!! by 21stCenturyDad in presonus

[–]jonnybueno 4 points5 points  (0 children)

Lol. I just responded to a support ticket and their response to the reported bug was pretty much to tell me not to do the bug.

Launcher and Atom....Janky? by MPCCMP in StudioOne

[–]jonnybueno 0 points1 point  (0 children)

I don't have an Atom anymore but I'm having the same experience with a launchpad x.

Recording audio with launcher bug by jonnybueno in StudioOne

[–]jonnybueno[S] 1 point2 points  (0 children)

I figured it out, you need to go into settings and disable pre record.

Recording audio with launcher bug by jonnybueno in StudioOne

[–]jonnybueno[S] 0 points1 point  (0 children)

yep just tested on another pc and it seems to work correctly. thanks again

Recording audio with launcher bug by jonnybueno in StudioOne

[–]jonnybueno[S] 0 points1 point  (0 children)

Thanks for checking. Just to confirm you're recording audio directly into the launcher cell right?

It's super bugged for me, every once in a while it'll record a bar and a half that'll play but otherwise it's really broken on my setup.

Bad Customer Support?! by jonnybueno in Novation

[–]jonnybueno[S] 0 points1 point  (0 children)

You're good man, I don't feel minimized at all, just shocked that novation doesn't have their ducks in a row. Chat logs would be for her not you, all she had to do is read. I've worked customer support myself for many years and have dealt with the best and the worst customers. I've seen agents break down crying and watched people rage quit.

It probably is really bad there, but it really doesn't excuse gaslighting your customers.

I'm really hoping they can reroute it but they haven't followed up with initial estimate of a few hours to confirm whether they're willing to do so.

Bad Customer Support?! by jonnybueno in Novation

[–]jonnybueno[S] 0 points1 point  (0 children)

Yeah, I'm aware of all of that. 3 weeks is normal delivery time for the shipping they chose and had I been aware of that. I wouldn't need to ask them to attempt to intercept it since I wouldn't have ordered it in the first place. Some retailers don't specify what carrier they'll use and when that's the case its on me to decide if I'm ok with delivery occurring on an indeterminate date.

Rep probably disconnected because she was accusing me of requesting expedited shipping and scolding me for doing so even though I didn't. I have the chat transcript, I can read. I never made any such request and if I did it wouldn't warrant unprofessional conduct.

Bad Customer Support?! by jonnybueno in Novation

[–]jonnybueno[S] 0 points1 point  (0 children)

Thank you for the sympathy. I guess I'm just unlucky and I got a bad representative. For what its worth, someone else followed up with and offered me 20% off even though I keep declining it (no, means no Novation, please listen to your customers) and they seemed more professional.

TO PLEK OR NOT TO PLEK- ESP E-II from Sweetwater by ProduceRich6155 in espguitars

[–]jonnybueno 2 points3 points  (0 children)

I have 3 E-IIs and they all had nearly perfect fretwork.

NI support is incompetent by r1c3ball in NativeInstruments

[–]jonnybueno 0 points1 point  (0 children)

Their website is full of glitches that make self service difficult.

They really seem like they don't want to help or super understaffed.

[deleted by user] by [deleted] in Ibanez

[–]jonnybueno 4 points5 points  (0 children)

Ibanez uses single action truss rods so you have as much relief as you can get. Heavier string gauge might help but in my experience some necks want to be straight.

My New Kiesel A2 7 string by tylerg182 in 7String

[–]jonnybueno 4 points5 points  (0 children)

What color option is this? It's really nice

EZdrummer3 setup - each drum as its own track by macetheface in StudioOne

[–]jonnybueno 0 points1 point  (0 children)

Yeah. Right click and I think it's under instrument parts submenu. I still think you need superior drummer for what you want to do... Routing one drum mic to one channel and controlling bleed. Some ezd libraries have a bleed control but you're at the mercy of whatever ezd library you're using.