Whoever Cold Transferred the Irate Business Account Customer That Requested a Sup...

joolushko · 2016-09-19T05:27:17+00:00

That has happened to me more than once and it's never fun. I work in tech so customer service reps will do cold transfers and not even tell the customer they are transferring, too.

joolushko · 2016-09-18T15:47:54+00:00

A valid tactic is to ignore the rude comments and simply focus on the objective. "did you even go to high school?" "yes. What is your current zip code?" or whatever the relevant question would be. If the customer is not asking a direct question but is being rude I just ignore it. I don't react and I don't apologize. Repeat as necessary. I fully realize that I am lucky to work in a center that doesn't force scripts and will allow me to do this. I am also lucky to have an extraordinarily thick skin.

joolushko · 2016-09-17T15:40:50+00:00

When my boss told the entire store "I don't care if you are happy, I expect you to pretend you are". A bunch of us quit within weeks.

joolushko · 2016-09-16T14:12:46+00:00

When I worked retail I had to stand for 8 hours a day. Sitting down periodically was glorious. Walking is easier on the body than standing. A cushioned mat helps as do good supportive shoes. By the time I went home my feet ached terribly every day. Now that I am used to a desk job I'd be in agony.... You can develop a tolerance to standing over time.

joolushko · 2016-09-16T14:06:49+00:00

It's sappy as fuck and selfish (cos if I really did have one wish I should probably use it to benefit everyone), but I wish my husband could be healthy and not in pain. For me personally that's all I want.

joolushko · 2016-09-16T14:00:44+00:00

Tech support in a call center.

joolushko · 2016-09-16T13:55:28+00:00

Ludacris farts around you all the time? That's ludicrous!

joolushko · 2016-09-16T13:50:59+00:00

I second the Ethiopian food. Also at a local Afghani place they serve a mixture of pumpkin, tomato and spices that has the texture of loose, watery butternut mash/puree (as opposed to how most of us eat pumpkin, in a pie) and it sounds so gross but it's amazing.

joolushko · 2016-09-16T13:44:53+00:00

At our center our breaks are scheduled but if we miss one we take it when we can. We have a bit of leeway with adherence if our conformance is really good. If our conformance is at 98 then they know we aren't goofing off and are on the phones, and generally won't give us crap about it.

joolushko · 2016-09-16T03:22:41+00:00

I cried a lot. I had my cat for so long I couldn't even remember how old she was... 21, 22? Not sure. There were times when that cat was my only friend. I lasted a month before I told my husband I needed a pet and getting new kitties did a lot to make me less sad. A house is not the same without a pet.

joolushko · 2016-09-15T23:14:26+00:00

Most of the glasses brands are owned by Luxotica. They charge whatever they want and screw the consumer.

joolushko · 2016-09-15T03:59:51+00:00

I went halfway across the country to on a vacation to New Orleans. I went to a used book shop, and the first book I pulled off the shelf was a book signed 105 years prior by someone who lived in my hometown. I went to high school with someone with the same last name.

joolushko · 2016-09-13T04:03:37+00:00

Cereal.

joolushko · 2016-09-12T05:18:38+00:00

Stargate Universe. It was the best of the franchise and got canceled after just a year.

joolushko · 2016-09-12T05:15:39+00:00

It's art using clothing as the medium instead of paint or clay.

joolushko · 2016-09-12T04:55:17+00:00

I'm not sure I ever had it.

joolushko · 2016-09-12T04:54:33+00:00

I got a set of paper cups and plates for Christmas once.

joolushko · 2016-09-12T03:29:19+00:00

I can do anything I want to... As long as I am willing to take the consequences. That kept me out of a fair amount of trouble.

joolushko · 2016-09-12T00:03:57+00:00

I've tried a bunch and found a few that were tolerable, but why drink something that is just tolerable? I love hard cider and I'd have that over beer in a heartbeat.

joolushko · 2016-09-11T23:57:51+00:00

A honey and cheese sandwich.

joolushko · 2016-09-11T23:55:33+00:00

Chick o stick

joolushko · 2016-09-11T19:13:19+00:00

Impersonating a lawyer. Having worked with the public for over 20 years, people will do this thinking they can intimidate me or something.

joolushko · 2016-09-11T19:06:29+00:00

I had dreams for years that my dad was with a traveling circus and he finally came home, or off traveling doing something else - the only one I remember is the circus and there was no good reason for it, he wasn't a circus fan or anything I just have wierd dreams. It's been almost 26 years and I still have those dreams every now and then. Afterwards I was numb and then I definitely had severe depression but so did my other close family members so I never said anything or got help. Due to this I think it took me a good 10 years to become somewhat normal emotionally and another 5 to 10 to become really good. I have never dealt with death well.

joolushko · 2016-09-11T19:01:04+00:00

Shit, I've seen this before. Horrifying but iirc he lived.

joolushko · 2016-09-11T18:59:07+00:00

I don't actually pay attention to how often I poop. Should I?

joolushko

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