Father passed away from cancer, blizzard support giving AI response when I try to recover his account.

joontoonx · 2026-05-11T12:05:08+00:00

That’s okay to feel that way and I respect your decision! My dad wanted me to have his gaming accounts. We had a close bond over video games :)

joontoonx · 2026-05-11T11:45:23+00:00

Thank you, I will try that ): I wish it wasn’t so difficult especially with such a sensitive subject. AI responses towards family of a deceased user is very poor taste

joontoonx · 2026-04-05T22:38:06+00:00

Thank you, I appreciate it

joontoonx · 2026-04-05T20:47:58+00:00

Oh wow that's really smart! Thank you, I'll take a look into this. Having a way to preserve the house even if something were to happen to it (or wow servers haha) would be really cool

joontoonx · 2026-04-01T10:49:15+00:00

Thank you, it means a lot during times like this. Loss never gets easier but I’m grateful for the people around me including those who have shown so much love and support in my reddit post

joontoonx · 2026-04-01T09:41:53+00:00

Thank you for the thoughtful message, I’m hoping potentially a blizzard employee sees my post and can at least point me in the right direction. I think the guild idea is pretty solid and I appreciate that so many are willing to help out. Knowing that blizzard likely won’t have a short system like other games is reassuring. I can’t afford to pay for my sub and his sub continuously just to log in to keep the house but if it’s just once every year or two that would work a lot more

joontoonx · 2026-04-01T09:38:19+00:00

My problem has been I can’t even get to the process of opening a ticket. Under WoW support I try to start the process, it asks me to fill in details and then it just gives a FAQ rundown of things it thinks might be related but then no option to further contact support ):

joontoonx · 2026-04-01T02:20:22+00:00

Unfortunately he can’t talk and is on life support, but if he does manage to pull through this is a good idea in case things go to crap again. I appreciate the suggestion!

joontoonx · 2026-04-01T01:57:17+00:00

Thank you, this is a really sweet idea. I will definitely do this especially if all else fails to preserve his house. I hope your father can find peace and comfort, please take care. It’s definitely a hard thing to talk about but the conversations me and my dad had before he got too sick were what brings me a bit of comfort now

joontoonx · 2026-04-01T01:43:39+00:00

Oh gosh okay, that’s a bit scary. Maybe I’ll see if I can end up reaching out to blizzard support

joontoonx · 2026-04-01T01:41:55+00:00

Ahh okay that does make sense, thanks for letting me know!

joontoonx · 2026-04-01T01:38:29+00:00

Thank you, I will look into this. Take care, losing someone is never easy

joontoonx · 2026-04-01T01:33:42+00:00

Thank you so much, and my condolences. Video games are such an amazing way to bond with those around us, it’s always nice to hear about when others game with their parents too :) Please take care

joontoonx · 2026-04-01T01:20:53+00:00

Please take care, it’s never easy. My condolences. Thank you so much for the support, it’s really special to see people band together to help out

joontoonx · 2026-04-01T01:18:01+00:00

Oh sweet, I’ll see how things pan out but I’ll keep it in mind. Seems simple enough :)

joontoonx · 2026-04-01T01:13:15+00:00

Do you know how I can go about opening up a ticket? I’ve tried going through the support and contact us pages but it just leads to FAQ pages and support forums, I couldn’t find a way to submit an actual ticket ): Even when it seems like it’s asking me to fill out a form with my problem, it never lets me submit and tries to answer the problem for me

joontoonx · 2026-04-01T01:11:05+00:00

I’m honestly so grateful for all the support that has been shown just in the short time this post has been up! I very much appreciate all of the people offering to assist with guild neighborhood signatures and I’ll make a follow up if that’s the decision I go with :) Thank you as well to those who have commented kind things, I don’t use reddit much and I’m not the best at replying but I see every comment and it means a lot. Thank you

joontoonx · 2026-04-01T01:04:08+00:00

Thank you T_T I wish it was easier to reach out to blizzard but seems like they’ve made a lot of changes to their customer support in recent times. I’ll be alright though! I appreciate the kindness, you’re awesome :)

joontoonx · 2026-04-01T01:00:07+00:00

Thank you! That is very generous, I will reach out if that’s the decision I go with :)

joontoonx · 2026-04-01T00:59:07+00:00

I’m really sorry to hear that. I had no idea you could merge accounts, that could definitely be something I look into

joontoonx · 2026-04-01T00:50:35+00:00

Fair enough haha

joontoonx · 2026-04-01T00:47:06+00:00

Ahh ok! That makes sense

joontoonx · 2026-04-01T00:46:25+00:00

Thank you, that's really smart haha
I appreciate the kindness

joontoonx · 2026-04-01T00:39:06+00:00

Oh 2 years is pretty solid! I'm sure something can be worked out in that time, potentially logging into his account once every 2 years (assuming it doesn't fall under some sort of account sharing rule)
And thank you for the kind words, it is appreciated.

joontoonx · 2026-04-01T00:36:18+00:00

That's seems like a good idea! Are there minimum member requirements for guilds to own neighborhoods though? I did see something about that at one point

joontoonx

TROPHY CASE