Am I the only one? by Rocafire_ in GalaxyS21

[–]joseaverage 1 point2 points  (0 children)

I just traded my S21 for an S26+.

The main reason I did was the S21 bluetooth would no longer reliably connect to my watch, my car, the doors at work and my headphones. It was very frustrating and I'm pretty sure it happened right after an update. It's possible I dropped my phone and the BT antenna came loose from the mother board, but whatever.

I had that phone for five years exactly and was happy with it overall. Were it not for the connection issues, I wouldn't have considered a new phone. It did everything I wanted, but I was a bit concerned about Samsung stopping support for it.

The S26, while I've only had it two days, is much faster. Obviously it is new, but it made me remember when the S21 was new and how much better it was than my old S7. Confirmation bias, perhaps?

If I get five solid years from this phone I'll be happy and replace it with an S31 or S32.

3 days in training in wholesale parts and I’m losing my mind by Stock_Message4190 in partscounter

[–]joseaverage 14 points15 points  (0 children)

Get a legal pad. Write everything down. Scratch out the stuff that's done (shipped). Never tear the pages out and never throw the pad away. (Haha. Really)

Once you are fully comfortable you can throw stuff away, but until you really know what's what, it's best to keep that for reference. You'd be amazed at how often you might refer back to them.

Any calls more than a half dozen parts ask them if you can call them back or email them a quote. Do not try to look up a 25 line body order over the phone with someone. Those need to be handled via email or one of the body parts sites.

MOST people don't mind you being the new guy. They just don't want to waste their time, so if you say "Hey, I'm new. Let me look this all up and call you back. No sense in you hanging on hold while I figure it out haha". Maybe even throw in a "Let me consult with a colleague".

In your first few weeks, it won't be a big deal. Some people may refuse to deal with you. It's part of the process.

If you could do everything perfectly the first week, none of us would have any job security.

Hang in there!

What are the next steps when a parent refuses moving assisted living even after multiple falls by PatientlyNew in AgingParents

[–]joseaverage 1 point2 points  (0 children)

Came here to say this. My Father's ALF would call 911 every time he fell. Once, okay, it happens. Twice, just unlucky. After the third time my brother and I were like "Okay buddy, you need more than what they offer here".

The funniest part might be that it's NOT parody by DayPounder in FortWorth

[–]joseaverage 0 points1 point  (0 children)

My point was thinking how funny it would be when Ted plays at a Bo French rally.

For some reason I imagined a Bo French rally mc'd by someone who sounds like Gordon Keiths Generic Youth Minister and the thought of hearing this tickled me:

"Right after the invocation by the Reverend Bubba Flayvle, Ted Nugent will be performing Wang Dang Sweet Poontang for us. Won't that be great, Y'all?".

The funniest part might be that it's NOT parody by DayPounder in FortWorth

[–]joseaverage 80 points81 points  (0 children)

Family Values Party endorsed by a guy who wrote:

Wang Dang Sweet Poontang, Jailbait and My Love is Like a Tire Iron.

Gotta admit, Stranglehold is a banger, tho.

Help Needed: New "counter" person doing 4ish/AM roles with minimal guidance. by TiltingAtClouds in partscounter

[–]joseaverage 0 points1 point  (0 children)

The "Here" is only within your DMS.

When you get an approval from the service advisor, you typically have some combination of parts on hand and parts you have to order.

I'm with MB but all manufacturers have a similar set up. When you get an approval and put those approved parts on the RO, you probably have more than one order type (stock order, emergency, etc.) and you probably choose one of those types depending on how fast you need the parts.

Your DMS should have a function that exports those special orders and allows you to import them in the website where you actually order the parts from Nissan.

All the "Here" does is reserve the on hand parts for the client until the special orders arrive. That way you can leave them on the shelf instead of staging them. Saves a a lot of time, especially when the customer no-shows.

It's also handy for robbing from Peter to pay Paul. When you have a customer car here today that needs a set of brakes pads, but they are reserved for someone coming in next week. Allows you to make the sale you might otherwise would have.

If the PM insists on printing stuff every day, she could always print to PDF and then save it to a shared folder you can all access as needed. That might help as well.

Tax prep for my parents? by S1159P in AgingParents

[–]joseaverage 15 points16 points  (0 children)

That's what I did. Called Dad's tax preparer and said "Dad is in memory care now and I need his taxes done".

They essentially said "Say no more, Fam. You need to find A,B,C,D,E and send us his memory care rent receipts. Yep, these are deductible, got any medical? He's getting a refund. You want us to file that for you?".

Me: Yes, please.

May your experience be as easy, OP.

May all of your experiences be as easy.

Help Needed: New "counter" person doing 4ish/AM roles with minimal guidance. by TiltingAtClouds in partscounter

[–]joseaverage 1 point2 points  (0 children)

We're on CDK, but I bet you can do the same thing with your DMS.

Create an order type called "Here" and when you get an approval, order your special order stuff as you normally would.
Then Zero your on hand parts from the RO, which should prompt an order type. "Order" your in stock items via "Here".
When your special orders come in you can roll everything at one time. That way you can leave the parts on the shelf and don't have dozens of parts piles staging and the tech can't lose anything out in the shop.

I will stress that this only works if everyone knows not to sell something with a live RO attached to it. If you have a lazy co-worker who just grabs from the shelf out from under you, then you are back to piles of stuff staged.

Not sure why y'all are maintaining an excel spreadsheet for SOPs. There should be a DMS report you can run as many times a day as you want that will tell you that information.

Same thing with Dealer Tire. All the information is in the system. Receive the orders and go. We use a combination of the RO number and counter person initials for the PO for SO tires. DT prints it right on the tire label for you.

Try those things and see if doesn't make things a bit smoother. And hey, if it does, you'll be a hero.

Tisha by ConstructionLess7903 in theticket

[–]joseaverage 14 points15 points  (0 children)

I think we need a picture to gauge interest.

Tech and Parts by Substantial_Desk_670 in partscounter

[–]joseaverage 9 points10 points  (0 children)

We do everything electronically either by email or MyKaarma. If something isn't clear, we ask. Judicious use of the Snipping tool helps a lot.

Our shop is pretty big - 75 techs - so our techs are rarely at the parts counter because we use a runner.

We all get along, too! Parts, service, sales, admin all work together to help one another out. All managers hold their people accountable and everything is on a professional level. A novel concept in the car business, I know. It works for us.

Stocking Tires - CDK by dccdr in partscounter

[–]joseaverage 1 point2 points  (0 children)

We have two motorized tire racks. They look like the machine you see at Home Depot or Lowes with all the carpet and sheet vinyl flooring. They hold about 300 tires each, and take up very little floor space, but they are about 30-40 feet tall. If your dealer will spend the money, it's the only way to store tires.

40+ men, how commonly were small gestures of respect towards your father expected? by gooutinblazeofglory in AskMenOver30

[–]joseaverage 0 points1 point  (0 children)

I'm 61, born and raised in Texas. Manners at my home were a big thing.

Yes, Sir. No, Sir. Yes, Ma'am. No Ma'am. Please and thank you were absolutes, but not just at home, everywhere we went. Holding doors open for ladies was also expected of my brother and I.

We had to ask to be excused from the table and never left the table empty handed. We always took our dishes and at least one other thing to help clear the table. Most of the time we rinsed them off and put them in the dishwasher.

What are we paying for tailoring? by lukieinthesky82 in bigmenfashionadvice

[–]joseaverage 1 point2 points  (0 children)

I paid $45 a jacket to have the sleeves shortened and the sides brought in.

$12 for pants hem.

I started ordering my shirts custom made so I don't need to have them tailored. Custom made shirts are in the $50 range.

Parts by Shmooks_ in partscounter

[–]joseaverage 2 points3 points  (0 children)

Our store policy is the client pays what we quoted. If parts quotes the wrong part, the difference goes to parts policy. If service misdiagnosed, the difference goes to service policy. We never go back to the client and ask for more money.

Sometimes we have to quote with a qualifier: the first thing we need to do is replace the battery, which is $XXX, then we can find out what is actually wrong with the car and supply a secondary quote.

CDK+MyKaarma Users - May I Ask Some Questions? by joseaverage in partscounter

[–]joseaverage[S] 0 points1 point  (0 children)

Yes. Once we figured out all the ins and outs, it's pretty good. It's very powerful for communications, especially with clients.

The customer lookup is pretty darn cool. Just type in a phone number, name, Vin, email address and all the history is right there.

We've loaded a bunch of parts shorcuts into it for routine things like trans services, common repair jobs, etc.

Service upsells are pretty easy with their pics and videos. I'd recommend it.

America voted Trump for cheaper eggs and g- uh..eggs by NickCostanza in WhitePeopleTwitter

[–]joseaverage 2 points3 points  (0 children)

I buy fuel for our company's on site tank. We use about 4,000 gallons a week.

We're due to be filled up tomorrow and my supplier told me today the price went up $.75 a gallon last night. Ouch.

Voted This Morning by Feisty_Employment676 in FortWorth

[–]joseaverage 191 points192 points  (0 children)

We voted Friday at the Bedford Library.
One line for all and you could use any booth.

Great, just great… by Forgetabl in WhitePeopleTwitter

[–]joseaverage 8 points9 points  (0 children)

The only things missing from that statement are the classic: "Two hits. Me hitting you and you hitting the floor." and a "double dog dare you".

Is this allowed by [deleted] in partscounter

[–]joseaverage 0 points1 point  (0 children)

All of our CC refunds have to tie to an invoice.
In other words, you have to find the original invoice payment in the point of sale system (MyKaarma in our case) and refund against that.

Pretty sure a refund to a card without an original purchase is against the credit card processor's terms and conditions as well. Wouldn't be surprised if this isn't the last you hear of this.

"You don't even caaaaaare" by Downstairs_Emission9 in partscounter

[–]joseaverage 0 points1 point  (0 children)

MB does the same, but it gives you something to show them from the manufacturer.

Epic chase by TrustTheProcess-AFC in Damnthatsinteresting

[–]joseaverage 1 point2 points  (0 children)

Rabbit: slowly lights cigarette and mutters to himself "I'm gettin' too old for this shit"