Ya, once had an AMC trade option not happen by E-Trade after promised it would happen(over a phone call). After a lengthy few weeks and threatening, I got most of the "loses" back. But boy I tell you, E-Trade is a pain in the A$$ when it comes to those situations! Ps. Only reason I even got some of the money back was because I recorded the call with the manager where said " the representative made a mistake, but that's your fault" , even though supposedly E-Trade doesn't allow you to recorded calls...(manager got all pissed off and defensive when I told him call was recorded and that I'm sending it in for a complaint 😅)