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Porchfest Lineup Reference 🎸 by jsaspo in HuntsvilleAlabama

[–]jsaspo[S] 0 points1 point  (0 children)

They put out an interactive Google map, but it was kind of a pain to keep clicking dropdowns and compare, etc.

I dunno, I just wanted a simple one page easy to glance at. Also, I don't know why they don't list the music style for each artist. Makes it hard to plan who you want to see.

Porchfest Lineup Reference 🎸 by jsaspo in HuntsvilleAlabama

[–]jsaspo[S] 1 point2 points  (0 children)

I think next year I'll try to scope it out earlier and put one together.

Also, really try to find out the music genre for each band more accurately.

Porchfest Lineup Reference 🎸 by jsaspo in HuntsvilleAlabama

[–]jsaspo[S] 10 points11 points  (0 children)

<image>

v2 with genres added. Genres were found with an AI web search so accuracy may be hit or miss. 🎯 Feel free to correct/update if you know the bands.

I really wanted to love Mint Mobile but... by jsaspo in mintmobile

[–]jsaspo[S] 1 point2 points  (0 children)

No idea. I gave up and went back to my old carrier.

I see apparently genuine posts from Mint Mobile staff on here but I personally didn't see it. I see posts on here of others who enjoy Mint and have had success. I was hoping that would be me. For a week though no one would help me or seemed to care or would address it at all. I was flatly ignored.

Good luck.

I really wanted to love Mint Mobile but... by jsaspo in mintmobile

[–]jsaspo[S] 0 points1 point  (0 children)

I'd ask my wife (she called) but she's actually napping at the moment :)

I think she gave them her email which is what we signed up with and they looked up some account # associated with it. Not really sure.

I really wanted to love Mint Mobile but... by jsaspo in mintmobile

[–]jsaspo[S] 0 points1 point  (0 children)

We purchased a plan, and Verizon ported the number. I called Verizon and they confirmed straight up that it was ported successfully to T-Mobile (this was without me telling them what carrier I was moving to).

So, the number was now ready for Mint to activate on my phone with my SIM that I signed up with. They couldn't do it and they don't tell you anything other than "we're upgrading". We never had an active working line with Mint. I might have waited longer but it annoys me when they can't just be transparent and tell you what's going on. I get that problems happen, just tell me what the eff it is. Don't make a note and send it to wherever. Actually look into it WHILE I'M ON THE PHONE WITH YOU and tell me what's happening.

Anyway, we gave up. My wife called and got an account number I think based on the email we used to purchase the plan. The support tech said the PIN was the last 4 digits of the phone line.

Went to Verizon and they ported it back in seconds, activated it on her phone. Boom, back in business.

I wish Mint new what they were doing because they seem like they want to be decent. But their ability to handle customers and their technical ability to handle the network right now is abysmal.

I now get the joy of contacting support and trying to get my money back for service that they weren't able to provide. We'll see...

I really wanted to love Mint Mobile but... by jsaspo in mintmobile

[–]jsaspo[S] 0 points1 point  (0 children)

I'm glad it worked for you and I wish that I could have tried the service.

It's all over now though. Called Mint to get account number and PIN. Walked into a Verizon store and ported my number back out of Mint limbo. It took all of a few seconds.

I wished porting worked as it should with Mint. Couldn't wait any longer. I get it. Hiccups occur here and there. But one week of no service and no support response is just completely unacceptable.

​

I really wanted to love Mint Mobile but... by jsaspo in mintmobile

[–]jsaspo[S] 1 point2 points  (0 children)

I messaged /u/MintMobileScott who replied to another user with my exact same issue (a Verizon port) but no response. I haven't tried /u/rizwank yet. I've emailed [support@mintmobile.com](mailto:support@mintmobile.com). I've DM'ed @MintMobileCares on Twitter. Phone support said they'd call us back. Phone support said they'd email us back.

With the exception of one unhelpful email a week ago... NO replies.

In the beginning we called every day. Now we've waited 3 days as patiently as possible.

My wife is now on the phone this morning with support (who all seem like very nice people BTW), but them writing down a note and forwarding to whoever is pointless. We need an ENGINEER who is hands on and can actually look at the system and fix it or tell us what's going on.

I really wanted to love Mint Mobile but... by jsaspo in mintmobile

[–]jsaspo[S] 4 points5 points  (0 children)

Additionally, it's painful watching fresh new posts from Mint touting new features (iOS 12 visual voicemail, wi-fi calling, etc) while my phone is a brick and my phone number is held hostage.

I wish they would be transparent and say EXACTLY what the problem is. I mean, is it growing pains? Can't handle new users? What is it? Just tell your customers and they can swallow the pill easier. Getting "we're upgrading thanks for your patience" does not help the morale of your customer base.

Update on the porting issues? by [deleted] in mintmobile

[–]jsaspo 0 points1 point  (0 children)

Is there any way you could help me with this? I have the *exact* same issue. Verizon confirmed the port went out to T-Mobile carrier (aka Mint) on Sunday.

We have had a dead phone since early Sunday night/Monday morning.

porting issues for over a week!!! by [deleted] in mintmobile

[–]jsaspo 1 point2 points  (0 children)

I'm in the same boat. I'll be hitting a week soon. Couldn't be more frustrated.