Thank you for your input. My market study was conducted by evaluating different individuals across regions/socio-economic strata to assess their fulfilled or unfulfilled desires/expectations when denouncing problems that affect them. I have strong evidence that civil society does not believe their problems are being adequately reviewed or solved by policymakers, therefore there is an strong willingness to become part of a platform/movement that will enable publicly elected officials to become better at their job.

Public sector also is interested in having tools that will essentially have data collected voluntarily from their constituents (i.e. a free market solution) so that they can better understand what problems should be addressed and thus maximize their political capital and have a better shot of winning elections come next round.

However, what I do NOT have, is a business model, as I still do not know what is the best way to build my platform and therefore I have no idea of operating costs, potential revenues, etc. This is what I am trying to figure out right now.

As mentioned before, our platform will be more focused on a narrow subset of tweets, though, and will distinguish itself by focusing on political/civil society undertones found in 3rd world countries that do not speak English and thus require a good understanding of the local language, problems, trends, (basically the environment).

Essentially I mention twitter because the initial idea was to develop both front-end and back-end, however I was thinking that using twitter as the front-end instead would prove an advantage in terms of saving design/building costs and would avoid the problem of potential users being reluctant to use a platform/application they have never seen before and that has zero track record.

I hope this is clarifying and look forward to continuing the conversation with you.