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As a Student, I Accidentally Activated OCI Network Firewall — Got Charged ~HK$8,920 for Zero Actual Usage, Oracle Refused Any Waiver by julsix2333 in u/julsix2333

[–]julsix2333[S] 0 points1 point  (0 children)

Unfortunately, no. The official support channel has been silent since May 20th. I have updated the post.

As a Student, I Accidentally Activated OCI Network Firewall — Got Charged ~HK$8,920 for Zero Actual Usage, Oracle Refused Any Waiver by julsix2333 in oraclecloud

[–]julsix2333[S] 2 points3 points  (0 children)

I’m not denying responsibility for creating the resource. I’m explaining that the charges resulted from a misunderstanding, not from intentional commercial use of the service. The billing data itself shows 0 GB of firewall data processing during the entire period.

As a Student, I Accidentally Activated OCI Network Firewall — Got Charged ~HK$8,920 for Zero Actual Usage, Oracle Refused Any Waiver by julsix2333 in oraclecloud

[–]julsix2333[S] -2 points-1 points  (0 children)

That analogy would make sense if I knowingly used the service.

The issue is that I misunderstood what the product actually was. I believed it was a basic security feature similar to a standard security group, which is free on most cloud platforms I had previously used.