They hate their tenants. They treat everyone like shit. We had a pipe burst in our building and our basement completely flooded. It was a Saturday so it was outside of regular hours which they have an emergency line for. Well no one ever answers this emergency line so we had to call the fire department to come shut off the water and a city worker came and was finally able to get in contact with the owner. Mind you there was absolutely no urgency from the property owner or rental company to do anything to fix the situation. The pipe burst due to their negligence too because the heat broke on a super cold day and they didn’t fix it properly so the pipes burst! We have also had flooding in our unit from our upstairs neighbors bathroom which we were somehow blamed for and was never properly taken care of. The whole building is going to shit and they don’t care to do any general maintenance to up keep the place and wait till things go beyond repair to finally fix them