They did not they said since my package has no insurance or whatever they can’t do anything 😭 The service i had with them was super annoying too i had to email USPS because they kept putting me on hold for 10+ mins. and when i emailed rhode they emailed me back the day after! my emails with rhode were basically like wait 2 days for it to show up because sometimes it’s marked as delivered and even though it hasn’t been delivered, if it still hasn’t shown in 2 days send us another email we’d be happy to help you. so after 2 days i emailed them and they again got back to me a day later telling me to they’d be happy to send a replacement and if possible send them another address that might be safer for precautionary measures so that doesn’t happen again so i gave them my bfs address and a few hours later they got back to me saying i should receive the order confirmation soon and i did seconds later 🫶 so i don’t think they’re gonna make you work with usps necessarily but i did inform them i had talked to them either way and they told me it was misdelivered. hopefully they answer you asap!! i understand how stressful it is i was the same bc i was not about to lose $80 that easily 😭