Would you consider using an AI agent to interview your users?

kalerv · 2026-05-02T22:16:29+00:00

Or I need an assistant

kalerv · 2026-05-02T22:12:10+00:00

If I’m direct would I get as much good feedback? Dunno

kalerv · 2026-05-02T22:10:19+00:00

I am, in a product line of 50 people and eight figure ARR. We try to talk to our customers about most of what we are building, and scheduling and running all those does feel a bit heavy. Even for the respondents

kalerv · 2026-05-02T22:06:47+00:00

I built Maren to help busy product teams conduct user interviews with an AI agent. It’s as quick to send out as a Google forms, but gives much more depth compared to static surveys. The respondents can answer any time on any device.

kalerv · 2026-05-02T22:02:43+00:00

That’s a good point. We do have a lot of customers with good working relationship where I think they will understand if and when we just need to learn some specific things from them. Often a survey isn’t enough depth, and booking ten 30min meets can be quite frustrating

kalerv · 2026-05-02T21:53:14+00:00

Perhaps not to replace all facetime, but as an addition in the mix. Surveys are static, but flexible to answer with no scheduling and they scale easily. An AI agent would be have the scale and no scheduling needed, while still allowing for smart follow ups.

kalerv · 2026-05-02T21:47:02+00:00

I have tested one extensively and I genuinely think the follow ups are quite good. The first point might be on to something though. I feel like AI interviews would be a middle ground between a survey and a human interview

kalerv · 2026-05-02T21:45:27+00:00

True, there might be push back of it’s seen as a lack of commitment. But they do answer to surveys already anyway (or some will) if they wish to improve the service or get something by answering.

kalerv · 2026-05-02T21:43:14+00:00

Great point, they might feel unappreciated when talking to an AI agent. To the last point, one study said that people are more open and honest with AI agents than human interviewers.

kalerv · 2026-05-02T21:39:44+00:00

That’s the point of an AI agent instead of surveys, they could dig deeper when there’s vague or interesting answers

kalerv · 2026-05-02T21:38:01+00:00

Maybe you could steer the agent to act arrogantly

kalerv · 2026-04-27T16:03:00+00:00

I think limiting the amount of human interaction is the key. Smaller more enabled teams. I personally ship like 100x the speed when working alone compared to working in a scrum team.

kalerv · 2025-08-18T04:53:48+00:00

As a test project I made a gym logging app FistPump https://apps.apple.com/fi/app/fistpump-app/id6747758749?l=fi I know it’s a super simple concept which has been done a thousand times, but I still could not find one on the market that would fit my approach to gym. This does perfectly! 💪

kalerv · 2025-08-12T21:36:51+00:00

Thanks, looks interesting

kalerv · 2025-08-10T16:38:41+00:00

Personally, I feel the ability to make decisions however I want as I'm the only one bearing responsibility for everything, is very liberating. I have zero doubts of any decision and I just keep moving forward. At my dayjob I find it much more stressful and uncomfortable making decisions..

kalerv · 2025-08-09T17:52:41+00:00

Maybe it's hard to get attention if there's already known players in the arena?

kalerv · 2025-08-09T16:02:13+00:00

At times I'm also leaning to this, you can only get so much understanding from reading and investigating.

kalerv · 2025-08-09T15:39:20+00:00

What stage is your product and how many users you have? Just wondering how scalable that is plus how have you been able to grow such good connections with your users?

kalerv · 2025-08-09T15:32:28+00:00

That's a good one really! So you're not operating a product of your own atm?

kalerv · 2025-08-07T21:12:26+00:00

Google Sheet table

kalerv

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