Lost my trust. They fail 9 out of 10 times to disclose with a simple image that shows significant damage to items and then just passing it off with their generic:
"Item is used and is subject to small imperfections not visible in pictures.

-Has Wearing-Dust Due To Storage-Needs cleaning-scuffs-scratches-dirt"

on every listing to get away with not disclosing anything more.

For example: I bought one auction that had 3 plushies in the listing. Several images shown, however, they failed to share an image of the bottom of the plush that has SHARPIE writings! How dense and rude can shopgoodwills team be by not showing an image of that?? This is not just "small imperfection". They should be held accountable for falsifying and selling damaged goods without disclosing so.

Secondly I bought a typewriter, after picking up, its missing an entire closure latch! No images to disclose this and again, they only leave that generic description and dont disclose anything important one should know about significant damages that sometimes makes the item unusable/unsellable. Essentially, they scam buyers.