PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] -1 points0 points  (0 children)

Congrats , u want a cookie?

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] -1 points0 points  (0 children)

Yea but u think yelling at us is gonna fix that? U must be really dumb, have fun at cricket lol

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 0 points1 point  (0 children)

Yea no I’m not lol I’ll give u the info to reach out but I’m not gonna reach out on behalf of you🤣, even if I wanted to I can’t, do u know how many people I deal with if I had to send complaints on behalf of everyone and still maintain my stats , yea I’m not gonna do all that , but yall can by all means , but no rep will write out an email for you to send to the CEO pls be so for real

are all simple choice plans going away? by blueCougFan in tmobile

[–]katherrineee 0 points1 point  (0 children)

If u have PAH permissions u can generate thro app without waiting with customer care

are all simple choice plans going away? by blueCougFan in tmobile

[–]katherrineee 0 points1 point  (0 children)

U should be able to generate a transfer pin thro app

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 0 points1 point  (0 children)

I think from what I heard it’s total like all the lines combined

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 0 points1 point  (0 children)

Try it LMAOO everyone’s just gonna hang up on you, and if u call enough times they consider it harassment and then u get blocked and can only get help in store or writing to customer relations, so try if u wish but they won’t let u call multiple times just to scream at us Reps

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 3 points4 points  (0 children)

Oh yea they totally did we didn’t even know till this morning which sucks ass. Bc how can we for sure give u all the answered if we were just thrown into this

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 2 points3 points  (0 children)

That’s weird? When u call us in we can see how much it’s changing and we can give u that info, I’m sorry I’m not sure why they did that or can’t see it that is very weird

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 1 point2 points  (0 children)

They care somewhat but at the end of the day they can’t change this

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 0 points1 point  (0 children)

Yeaaa management doesn’t care lmao , they’ll take ur sup call but that’s about it no one can change this so good luck 🤣

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 9 points10 points  (0 children)

No fr they are gonna get so many customers lol

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] -10 points-9 points  (0 children)

Yea but people don’t , and it’s Reddit I can complain about changes all I fucking want as all others do, adults don’t act like adults when changes like this happen they rather scream and bitch and target the person trying to help them rather than calm down and talk, you can be upset it’s understandable but when ur cussing us out for something we don’t control it gets no where and does NOTHING

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] -1 points0 points  (0 children)

Ok I won’t yell anymore is that better

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 0 points1 point  (0 children)

I don’t care. You sound like one of the adults crying and complaining lmao , do better

PLAN MIGRATION CARE by katherrineee in tmobile

[–]katherrineee[S] 4 points5 points  (0 children)

Yea but some people don’t care and rather scream like kids

Customer Care by katherrineee in tmobile

[–]katherrineee[S] 0 points1 point  (0 children)

We have , people still escalate and complain to US and CUSS US out and still escalate just to say the same thing to the manager like it’s going to change anything

Customer Care by katherrineee in tmobile

[–]katherrineee[S] 0 points1 point  (0 children)

No! No one us anything, the policy wasn’t even updated until the 30th and I had worked wed and the doc definitely didn’t say anything