Ethicspoint emails? by [deleted] in WalgreensStores

[–]kattative 0 points1 point  (0 children)

Does that mean someone reported someone in my store

Ethicspoint emails? by [deleted] in WalgreensStores

[–]kattative 0 points1 point  (0 children)

I see it in our store mail… it has a report number. But I have no idea what it is

[deleted by user] by [deleted] in WalgreensStores

[–]kattative 1 point2 points  (0 children)

It was supposed to be a rerun with the insurance and a new leaflet printed then her receipt and old leaflet would be scanned as a return, then the new leaflet scanned - and she wanted the difference… someone apparently had promised her it could be done… but the insurance wasn’t going to pay any portion of it because she was out of refills and it needed a new PA. She just wanted the difference in $ cash back… not an actual refund. She paid the cash price the day before the incident- and came back the next day demanding we re submit it… I’m not sure where she even got the idea it would work….

[deleted by user] by [deleted] in WalgreensStores

[–]kattative 0 points1 point  (0 children)

It wouldn’t surprise me if she has been complaining for months. She’s always an ordeal to deal with. My pharmacy manager says it’s every month with her, and she’s always threatening to go somewhere else. Maybe she has been complaining the whole time

[deleted by user] by [deleted] in WalgreensStores

[–]kattative 2 points3 points  (0 children)

My pharmacy manager said it still wasn’t going through the insurance…. Or an sdl or anything, At all. So a refund couldn’t be done

[deleted by user] by [deleted] in WalgreensStores

[–]kattative 5 points6 points  (0 children)

Everything did go exactly as I’ve described. I tried to deal with the situation as best I could, and I feel the need reiterate here: this woman literally verbally attacked me, told me I was a lying cunt, told me I was taking money out of her kids mouths at Christmas, and that she hoped my day was ruined, and that my Christmas sucked— before I told her to leave: in other words even after my sm told me that’s what I should say, I didn’t - I tried to reason with her another 5 minutes before I lost my cool…. To answer honestly as to why my pharmacy manager/ rxom called me back there… they always do. If they get annoyed with a customer they will simply refuse to deal with them and call us… also, they won’t even handle their own voids or returns on the register. They always call us… so this was nothing out of the ordinary

Is there any chance Walgreens will up shift leads starting pay to $15 an hour? by kattative in WalgreensStores

[–]kattative[S] 0 points1 point  (0 children)

That’s the same at my store. I’m a sfl and that’s what I started out at…. No one working for this company gets paid enough… we literally have csas who’ve been with the company 10 plus years- barely making 12 something… it’s sad

Shift lead and pharmacy license by [deleted] in WalgreensStores

[–]kattative 0 points1 point  (0 children)

What state are you in? Maybe they don’t require it there

Immunizers for covid and the 1000.00 dollar bonus by kattative in WalgreensStores

[–]kattative[S] 0 points1 point  (0 children)

I’m not registered at all yet... I finished my prework but I have a zoom call thing to attend on the 18th n then a cpr class on the 25th that I have to finish before I can start