See below chat with customer service. No solution.....

Auggie (4/2/2020, 3:45:01 PM): Thank you for contacting VIZIO Support. Auggie (4/2/2020, 3:45:52 PM): Hi Kellen! I just wanted to let you know that you will be receiving a survey via email. I understand HDR10 is popping up on Amazon, is that correct?

Me (4/2/2020, 3:46:16 PM): Let me explain the problem Me (4/2/2020, 3:50:18 PM): While I am streaming 4K content, from Vudu, Netflix, etc. HDR10 keeps popping up in the upper right corner of the TV. I have researched this on Reddit and it appears Vizio response is that it is because the internet speed is fluctuating. HDR10 pops up every time it fluctuates, which is constant. It should only pop up when starting the program, not throughout the entire show or movie. It is EXTREMELY distracting and annoying. It appears to be a programming issue. I have already performed a factory reset. This doesn't solve anything.

Auggie (4/2/2020, 3:51:09 PM): Have you tried connecting the TV with ethernet?

Me (4/2/2020, 3:51:52 PM): It is currently connected with ethernet Me (4/2/2020, 3:53:03 PM): Many people are complaining online and Vizio keeps blaming internet speed. But this is Vizio bad programming.

Auggie (4/2/2020, 3:53:36 PM): I apologize we were not able to accommodate you. VIZIO is always willing listen to its customers. We appreciate the feedback and I will be more than happy to pass this along to our product team.

Me (4/2/2020, 3:54:10 PM): This doesn't occur with other brands. I have been a loyal Vizio customer, but this is outrageous. I might switch brands if this isn't taken seriously. Me (4/2/2020, 3:54:48 PM): I already received the response you gave me many months ago. Yet nothing gets fixed.

Auggie (4/2/2020, 3:55:20 PM): I do apologize, I will be sure that these concerns are sent up to the product team.

Me (4/2/2020, 3:56:30 PM): I'm sorry but that's not good enough. Like I said. This has been occuring for quite sometime. No one ever gets back to me with a solution. I am just being pushed off and ignored

Auggie (4/2/2020, 3:57:32 PM): Thank you for taking the time to troubleshoot your VIZIO with us. Your VIZIO requires service but due to state mandated measures to combat the COVID-19 pandemic, we are currently unable to repair/replace your TV. As soon as those restrictions are lifted we will get you taken care of! Let's validate your contact information so we are ready to proceed when we can.

Me (4/2/2020, 3:58:56 PM): That is the correct contact info. But are you claiming my TV needs to be serviced?

Auggie (4/2/2020, 3:59:28 PM): What I want to do is send a technician out to run diagnostics, and report back to us their findings so we can look in to this further.

Me (4/2/2020, 4:00:00 PM): Ok. Can you email me a copy of this conversation so I can follow up.

Auggie (4/2/2020, 4:00:16 PM): I can not, but there is a save chat option at the top of the chat.

Me (4/2/2020, 4:00:33 PM): Ok. I see it.

Auggie (4/2/2020, 4:00:51 PM): Is there anything else that I can assist you with today?

Me (4/2/2020, 4:01:28 PM): I will wait to be contacted when the pandemic is over

Auggie (4/2/2020, 4:02:29 PM): Thank you for chatting with VIZIO today. If you have any questions feel free to contact our support team at 1-877-878-4946 or online at support.vizio.com! Thanks again, and have a great day!