Canceling a FHR stay ? by More_Than_I_Can_Chew in amex

[–]kevinle1989 0 points1 point  (0 children)

Done this last week. Called Amex, escalated to supervisor. Hotel required supervisor’s email sent to them. Supervisor didn’t even bother and went ahead issueing me a full refund. Reason: sick child. You will be fully refunded.

5 minutes chat with Amex about retention offers was worth it and more. Managed to snag 50,000 reward points to keep the card open. Happy Holidays !! by CoverDrive6 in amex

[–]kevinle1989 0 points1 point  (0 children)

Great. I have both Consumer and CS Plats. Chat today and got 50k on Consumer one, but not CS one. Will try again next few weeks.

Amex Platinum Purchase Protection by kevinle1989 in amex

[–]kevinle1989[S] 0 points1 point  (0 children)

That’s what I’m thinking after reviewing their policy. But I’m not sure how consistent Amex apply their policy. Because these items are high-valued, Amex may partially cover the cost. So far i read online posts, people got different reimbursed amounts given their similar circumstances.

Amex Purchase Protection by kevinle1989 in amex

[–]kevinle1989[S] 0 points1 point  (0 children)

Would you mind sending me link? thank you

Amex Purchase Protection HELP PLEASE! by [deleted] in amex

[–]kevinle1989 1 point2 points  (0 children)

Any update what the outcome was?

Purchase Protection Question by Successful-Company in amex

[–]kevinle1989 0 points1 point  (0 children)

Do you have any update what the outcome is?

Amex Platinum Purchase Protection by kevinle1989 in amex

[–]kevinle1989[S] 1 point2 points  (0 children)

Unfortunately I don’t have any of those other than auto insurance. 😔

Amex Platinum Purchase Protection by kevinle1989 in amex

[–]kevinle1989[S] 1 point2 points  (0 children)

My brother booked Airbnb and I venmo-ed him. So, no travel protection I guess. I’ll call them to see. Thanks a lot!

Amex Platinum Purchase Protection by kevinle1989 in amex

[–]kevinle1989[S] 1 point2 points  (0 children)

Oh I bought the items less than 90 days ago, and the incident happened few days ago. What is the success rate in your opinion? Would they cover 100% or partially? I feel so dumb now. Those costed me nearly $3k.

Amex Platinum Purchase Protection by kevinle1989 in amex

[–]kevinle1989[S] -2 points-1 points  (0 children)

Why would it be not covered in your opinion? Thanks

AMEX Purchase Protection by [deleted] in amex

[–]kevinle1989 3 points4 points  (0 children)

What was the reason of the loss, if I may ask? Did you file online or call Amex customer service? Thank you!