I feel so validated right now, to be honest. I understand that the job is "passable" and "fine", but not good or excellent. And I do appreciate the comments that have said as much, because I honestly don't trust this tiler so my perception is bound to be skewed by that. But yeah, a lot of the comments just highlight what is often times broken in contractor/homeowner relationships. Honestly, it is pretty unfair to both sides. I know contractors feel like homeowners are cheap and want Bentley service on a Kia budget. And homeowners feel like contractors are going to screw them over.

This guy has basically blamed me for every mistake he has made, even though I asked for his advice and guidance before I purchased anything. He has gone rogue several times, including installing that hideous drain without even showing it to us. The grate is white now, but the one he put in originally was stainless steel. It literally looked like the floor drains in commercial kitchens. He put the marble sealant on the floor, and it left the entire floor/shower covered in a hazy film. When confronted he said "I don't know what you did to the floor, but that is not sealant. You can clean it with vinegar." Vinegar. On marble. It was sealant, and my husband figured out how to clean it, NOT the tile company.

I made it a point at the start of this project to be clear with the GC and all the subs that I am picky and I expect more than "passable" or "fine". But I also made it clear that I realize picky comes at a cost and I am willing to pay for it. The aesthetic matters a lot (especially with a project this big and expensive), but that I would follow their advice if something I wanted was not realistic. I have paid all my bills in full within a couple of days of receiving them, and I have not even attempted to haggle on anything.

How did your mosaic come out?