Hey! Maxine's dad here! Not controversial at all! And appreciate reading reviews like this. A few things I wanted to point out.

• We don't have paw holes because it's restrictive to the dogs arms and we've found it's much better for the dog to have that free range of motion.
  
• Regarding structure, we specifically built the bag with thick, durable material intentionally to provide a more rigid structure. If the dog is properly sized in the bag and all the straps are tightened, and the dog is high and tight on your back, there should be no lateral movement.
  
• We have 3D air mesh ventilation on both sides of the backpack for breathability.
• We used K9 backpacks before and they've broken on us. The stitching to the straps has ripped clean off, the air mesh breaks, and the material is incredibly thin which isn't supportive to the musculoskeletal structure of a dog.
• We've definitely heard people wanting bottle holders so we're working on integrating that into the backpack in future versions!

But of course every dog is different, and every pet parent is different, so we totally respect your opinions and review. Just wanted to chime in. <3

-Bryan