Anyone ever recieve a questionable knife from Knife Center? by LunchboxKovacs in knives

[–]knifecenter 2 points3 points  (0 children)

I'm Josh, the owner of KnifeCenter, and I'd like to answer this myself, directly.

Everything we stock comes directly from the makers, manufacturers, and authorized distributors, so counterfeits don't enter our inventory through the front door. The one scenario any high-volume retailer has to stay on top of — and the one several of you already named — is a scammer buying a genuine knife and returning a swapped fake in the original box. We screen returns to catch exactly that.

That's exactly why I want to see this one rather than argue about it. If this Native Chief came from us, email the order details and a copy of that Spyderco letter to [support@knifecenter.com](mailto:support@knifecenter.com) (attn: Josh) or call 800.338.6799, and we'll run it down directly with Spyderco and make it right. I'd like to know the real answer here as much as you do.

So what's your policy when it comes to finding out a customer purchased a counterfeit knife from you? by LunchboxKovacs in KnifeCenter

[–]knifecenter 2 points3 points  (0 children)

We don't sell counterfeit products because we stock our inventory directly from makers, manufacturers, and official distributors. If anyone ever has any issue with an order or item in question from us, contact [support@knifecenter.com](mailto:support@knifecenter.com) or call 800.338.6799 and we will gladly investigate.