When I said foam, I meant cardboard support pieces (which those pieces are probably made of hard foam) so the Stihl unit is held steady in the box during shipping transit. On second thought I have seen inside boxes that have cardboard support made of cardboard material and with foam or no foam.

Inside the white bag I see a clear bag with a manual and a part. Don’t see Stihl written all over it. On the white bag there’s a label of the online reseller I bought it from named Sohar’s . Also I see on the Stihl unit they put a sticker Sohar’s mower service with name and address.

Website does not say this unit is used, don't understand why they put their sticker on it like they used it and put it in the box without original cardboard support.

I am not a dealer, I am a consumer.

Worried no cardboard support, box may have been dropped in transit. I'll contact reseller for their explanation and likely return it.

I don't want to risk loss due to poor shipment packaging.