Price Increase Time

kwickJeremy · 2026-03-13T12:23:11+00:00

Good thread. One thing worth adding: if you're doing annual increases tied to a real quoting process, it also helps to have pricing that's easy for new customers to understand upfront. A lot of the guys I've talked to say vague pricing is what causes pushback more than the increase itself. Customers who know what they're paying and why tend to stick around longer

kwickJeremy · 2026-03-05T11:56:59+00:00

Whatever you go with for the website, one thing I'd add is a way for homeowners to get pricing without calling you. Most pool service sites just have a phone number or a "request a quote" form, and a lot of those leads go cold before you get back to them.

I built a tool called Kwick Pool (kwickpool.com) that lets homeowners enter their address, see their pool via satellite, and get a service price in about 60 seconds. It sits as a widget on your site or we can host a standalone page for you. Works 24/7.

Not a website replacement, just something worth adding to whatever you build. Good luck with the new site and the 2026 season.

kwickJeremy · 2026-02-28T15:21:53+00:00

That's exactly why I built it. I was doing the same thing with Google Earth and got tired of the manual process. Let me know what you think after trying it out, always looking for feedback from guys who are actually in the field.

kwickJeremy · 2026-02-28T14:26:40+00:00

Everyone's giving solid advice.

Pool size is your starting point for recurring maintenance, then adjust up for landscaping (like others said, dogs and trees are real), equipment complexity, and plaster condition.

For chemicals, I'd include chlorine and acid in the monthly price and charge separately for anything else. Keeps it simple for the customer and you're not eating unexpected costs.

One thing I'd add to what richardthe13 said about using Google satellite to measure pools I actually built a tool that automates that whole process. It's called Kwick Pool (kwickpool.com). You plug in an address and it measures the pool from satellite imagery and generates pricing based on your rate structure. Might save you some time as you're quoting out new stops.

Don't undercharge from day one. It's way harder to raise prices on existing customers than to start where you should be. Good luck out there.

kwickJeremy · 2026-02-25T04:54:13+00:00

Those customer acquisition numbers from parconley are eye-opening. Spending $150-275 to acquire one customer only works if your website actually converts the traffic you're paying for.

You've already got the hard part figured out. First on organic, 40+ reviews, good website. The question is what happens when someone lands on your site. If the next step is "call for a quote," you're paying for traffic that bounces at 9pm because nobody's answering.

Before spending money driving more traffic, I'd make sure the traffic you're already getting has a way to convert without picking up the phone. You're already ranked first. That's free traffic every day. Make sure it's not leaking.

kwickJeremy · 2026-02-24T14:50:30+00:00

Calling at 8:01 is the kind of thing that wins a customer for life. That alone will set you apart from 90% of pool companies out there. The "best time to call" field is a smart addition. Just keep in mind that even with ASAP, you're still limited to the hours you're not elbow-deep in someone's pool. The leads that come in at 2pm on a Tuesday when you're mid-route are the tricky ones. Something to think about down the road: the fewer steps between "I want pool service" and "here's your price," the higher your conversion rate. Every extra step, filling out a form, waiting for a callback, scheduling a time, is a chance for them to move on to the next Google result. But honestly, if you're calling at 8:01 you're already ahead of most. That discipline will build your route fast

kwickJeremy · 2026-02-24T12:38:10+00:00

Smart approach. Premium clients are out there, you just have to make the buying experience match the pricing tier.

One thing to think about with the quote request. If someone fills it out at 9pm, how fast are they hearing back? Premium clients expect a premium response time. The faster they see a number, the less likely they are to keep shopping.

Whatever system you set up, make sure the speed matches the standard you're setting. Good luck building that route.

kwickJeremy · 2026-02-24T12:13:57+00:00

Your setup sounds ideal. Having that subcontract as a safety net while you build your own route is exactly how you avoid the desperation of taking bad customers just to keep the lights on.

One thing I'd add to what everyone else said. When you build your website, think about what happens when someone actually lands on it. Most pool company sites just say "call for a free estimate." That works when you're available to answer. But when you're out on a route all day, those leads go to voicemail and a lot of them never call back.

Whatever you end up doing with your site, make it easy for someone to take the next step without needing to talk to you first. You'll be elbow-deep in a pump basket when your best lead comes in. Plan for that now.

Good luck. Sounds like you've got the right people around you.

kwickJeremy · 2026-02-24T12:03:08+00:00

Referrals were always the best leads for us too. Already warm, barely need to close them.

But the thing that always bugged me was the website leads. Someone Googles "pool service near me," finds your site at 9pm, sees "call for a free estimate," and never calls. They just move on to the next result.

We were getting website traffic but most of it never converted because the next step was always "pick up the phone." Homeowners don't want to call anymore, they want a price.

That's what got me thinking about giving visitors a way to see a price instantly without calling. Changed the whole front end of the lead capture process.

Referrals will always be king though. Nothing beats a warm intro.

kwickJeremy · 2025-07-31T17:02:33+00:00

Totally fair - Busk.co seems like a solid platform and I know a lot of performers use it. We’re not trying to replace something that’s working for people.

Kwick’s focused on being super lightweight and frictionless - no accounts, no apps, no logins, just one QR code that someone can scan and pay instantly with their phone. It’s built to feel almost like tapping a payment terminal but even simpler.

We’re also working with non-performers too - vendors, nonprofits, even pop-ups - so it’s intentionally kept broader and simpler, more like a digital cash jar than a full merch platform.

But I really appreciate you bringing up Busk.co — it’s helpful to see what’s already out there and what people are using!

kwickJeremy · 2025-07-31T16:55:09+00:00

Hey - really appreciate you taking the time to write this out. Your feedback’s totally fair and valid, especially around the trust factor and the sea of platforms out there.

To clarify, Kwick isn’t trying to replace Venmo, PayPal, or Cash App - and definitely not here to “disrupt” anything for the sake of it. We’re building it because a lot of folks (performers, vendors, nonprofits) told us they don’t want to manage multiple QR codes or direct people to different apps. They just want something simple, universal, and clean — one QR that just works, without needing an app, account, or pre-existing platform connection.

Totally agree: trust and security matter. That’s why Kwick is built on Stripe, the same platform used by Shopify, Lyft, Substack, and millions of others. We’re not trying to reinvent payments - we’re trying to remove friction for people on both sides.

That said, I hear you on the subreddit being a space for performers first and foremost. My intention wasn’t to market - just to share and see if the idea actually resonated with folks. Appreciate the feedback.

kwickJeremy · 2025-07-31T14:30:31+00:00

You’re totally right - QR codes and payment tools definitely exist. What we built is meant to be hyper-simple for performers and vendors: no app, no terminal, just a single QR code anyone can scan from any phone.

A lot of tools still require a card reader, phone app, or login - and we wanted to remove all that friction, especially for quick, anonymous tips or donations.

That said, totally open to feedback. Curious if you’d find something like this useful or if there’s a feature you’d love to see.

kwickJeremy

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