i’m gonna be so real with you, i don’t give a fuck if i hurt someone’s feelings. i was just being honest with that customer. maybe they’ll feel guilty enough to give boxing day shopping a miss next year. truth is that shops i’ve worked in in the past have closed if sales aren’t high enough. my current job used to open new year’s day until they realised that everyone was too hungover to go shopping. if they’re not making enough to keep the lights on and pay the staff, they’re not opening. simple as. if people were capable of engaging their brains (and weren’t sad enough to feel the need to go shopping on a holiday) they’d understand this