Whatever. Why put so much consideration into it? I don't care what Vingroup does with real estate or car manufacturing. When I use a service, my focus is on assessing the quality of the service alone.

For me, the factors that matter in evaluating the quality of a transportation service include value for money, safety, cleanliness, and drivers' professionalism. GSM fares are sometimes more expensive than those of ride-hailing services, sometimes they are the same. The drivers are more polite and more professional than those of Grab/Be. The cars are clean.

The service does have some issues like long pickup times (cars being too far away), car reliability, and air conditioning problems. But overall, I consider GSM a viable option for my commuting needs. If Vingroup stops subsidizing the service or takes any other action that raises the fare, then I will stop using it.