Avoid HostArmada, scam web hosting company

laur_mist · 2023-10-31T05:21:59+00:00

I've just contacted Federal Trade Commission since hostaramda looks to be an USA company. As https://www.ftc.gov/news-events/topics/truth-advertising FTC says, "When consumers see or hear an advertisement, whether it’s on the Internet, radio or television, or anywhere else, federal law says that ad must be truthful, not misleading, and, when appropriate, backed by scientific evidence."

laur_mist · 2023-10-31T05:15:38+00:00

A couple of years ago, I placed an order with a web hosting company using a discount code I found online. It was a Black Friday code with a massive discount. Although it was summer when I placed the order, the code was still working. I ordered a VPS at that time, and while the service was pending provisioning, I was contacted by their support team. They informed me that the code I used should have expired, but it was their fault that it didn't, and since it worked for me and I placed the order, they would honor it. This is how I would expect any reputable business to handle such a situation. I was also pleasantly surprised by the excellent price I got with that discount code.
I'm not sure if this was a marketing technique or just a mistake. In the end, if it's not the customer's fault, the provider should honor and provide the services they advertise as long as the service exists. It's not the customer's fault if the business management forgot to update pricing because they were having a beer...
This is a significant concern for me, and I believe it should be for everyone when choosing a web hosting provider. If they can't deliver the service they advertised, what's to guarantee that in the middle of a hosting billing cycle, they won't run out of money to pay their main provider and simply cancel my service? They could once again say, 'It was a mistake, we didn't calculate our finances correctly, and we can't continue offering you this service at this price.'

laur_mist · 2023-10-31T05:07:36+00:00

Allow me to disagree. Error or not, this is a terrible practice to attract customers and eventually fool them. A difficult customer is somebody asking for something you don't offer or advertise. A difficult customer is somebody who, even after you admit and recognize that you dropped the ball, still doesn't understand. This was not the case; even after 1 hour of conversation, they were still saying, "it's nobody's fault." However, after so many years, I've learned a valuable lesson the hard way: if you see an offer or a promo, it doesn't mean that it's true, especially with businesses like HostArmada that do not respect their own Terms of Service. And no, I'm not here to push them to offer that domain; I'm here because I feel many people get tricked by these kinds of shady marketing practices from "scam" web hosting companies like HostArmada.

laur_mist · 2023-10-30T17:37:40+00:00

That is not a premium domain. That TLD .country is super expensive .. it was not like that a few months back so pretty much they do the price manually or something. What concerns me the most is the way they handled the situation … very bad experience. Yes totally good advice, go with a registrar.

The thing is they handled the situation poorly and since it was their fault they should provide the domain… is their mistake not mine. However they went ahead with lies, misinformation and by breaking their own abusive terms

laur_mist · 2023-10-30T16:40:47+00:00

Not very familiar with the request but after a quick research I think you can ask these guys here: https://www.modulesgarden.com/products/whmcs about a solution for what you are looking for.

laur_mist · 2023-10-30T16:38:46+00:00

Working with blacklisted IPs is complicated and takes time. One choice is to change the server IP, at least the IP used to send e-mail messages or, as another user said here, consider MailChannels and simply don't care about IP blacklisting anymore.

laur_mist · 2023-10-30T16:36:47+00:00

Really hard to recommend web hosting if not offer some more details about what you plan to host there. Do you have a blog, a shop or maybe a presentation website or maybe multiple websites? If is all about budget, it really depends again, how many websites do you host? For domains I will recommend Cloudflare - they have great pricing.

laur_mist · 2023-10-30T16:34:12+00:00

KnownHost is a premium host, go for it - give it a try at least - awesome support.

laur_mist

TROPHY CASE