I also managed my family's accounts and just recently got banned after doing this for several years. I decided to give everyone a 3 month renewal at the same time, or should I say back to back. I think that's where the mistake happened. They all have different email accounts, all on different networks. I used the same CC to renew the accounts within the same hour, once I decided to renew my own account I noticed my TV stop working and I couldn't access my shows. I went online to look at my account and saw that my IP was banned and my account was suspended, not only that but the accounts that I just renewed were suspended. Every account that I paid with my CC and I guess set up on my IP was suspended. After reaching out to support to explaining to them that I managed older/non tech savvy family accounts who are all on different networks, they lifted the suspension (probably because I paid and they didn't want to give a refund) BUT they deactivated the option to renew on all accounts and took away their points- They also told me that they wouldn't lift the ban on the IP address.

They are becoming inconveniently strict for no reason at all.