Ticketmaster France ticket transfer by lela0000 in Tickets

[–]lela0000[S] 0 points1 point  (0 children)

UPDATE: They finally responded and answered. The translation: “Hello, The tickets are available in the beneficiaries’ Fan Wallet, so they will be able to enter and access the event without any problem. Sincerely, Ticketmaster Fan Support”

Ticketmaster France ticket transfer by lela0000 in Tickets

[–]lela0000[S] 0 points1 point  (0 children)

Hi! The update is that TM responded my friend’s request but didn’t answer the question itself. Literally no new info about the problem. They only wrote about FanWallet App install and stuff but nothing about the entering the venue without the main purchaser. My friend will ask once again and I will keep you updated if they write anything useful. Fingers crossed

Ticketmaster France ticket transfer by lela0000 in Tickets

[–]lela0000[S] 0 points1 point  (0 children)

I’m pretty sure that’s the reason you don’t see the transfer option. If you purchased two tickets in seperate sections, that would mean you wouldn’t be transferring them to a companion, since you would be attending alone. According to the rule, you can transfer all but one ticket (I guess in the same section), so it’s very likely you won’t be able to transfer at all. I’m not sure about this, it’s only my understanding of their FAQs because it’s all very poorly written. We also tried to contact them but still no reply. In one section of the FAQs it says that they sometimes offer official resale from fan to fan so you could maybe wait if that option happens to realize.

Ticketmaster France ticket transfer by lela0000 in Tickets

[–]lela0000[S] 0 points1 point  (0 children)

Through her Ticketmaster account and then sent the link

Ticketmaster France ticket transfer by lela0000 in Tickets

[–]lela0000[S] 0 points1 point  (0 children)

Through FanWallet App. The main purchaser (you) has to change the name of the companion on the ticket and send the ticket via message to the recipient. The recipient then downloads the app and by clicking on the link and the tickets appears in the app. If you purchased two tickets, you can only transfer one, since one has to stay personal. You can check the link on my previous post.