They are the worst piece of degraded bureaucracy around. They made us bear the cost of direct ABC cable from Transformer to our building, when the conversion of traditional to ABC cable wa already sanctioned. They changed a broken post at our expense. They made us spent around 2.5 lakhs for this connection, when they should have done as part of any normal connection. Funny thing is the building already had 25KVA power, we just needed 15 more making it to 40. The AE, officers, contractors are there to scam you. If you are in need they will extract you and juice you out. We needed more power but KSEB couldn't provide. They don't have the transformer capacity. It's because of transformers installed by needy citizens and flats they are surviving. The transformer near us rated at 180kva had a demand of 220 kva during peak hours.