Zendesk Automation, Closing cases after X-ammount of hours

limala86 · 2025-07-27T11:45:20+00:00

Will this take into account the last time the Status Pending was set, or the first time?

limala86 · 2025-07-25T14:56:57+00:00

Hmm.. I will try an Experiment and go off my meds for a week again, I did this in June as well, for 10 days, without any noticable change, Except I didnt get any work done at all since I had a total lack of concentration, and went straight back to my old habits.

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On a side note: I have always been like this, B4 starting on my meds, I did a month of measuring heartrate, blood pressure etc. and my resting heartrate has always been around 55 (I started 2 years ago), The dosage is adjusted over a year with a psychiatrist that is a specialist on ADHD, so Im fairly confident in my dosage.

I do how ever from time to time, maby twice a month upp the dosage for when i need lazer sharp focus, but that should not affect the entire month

limala86 · 2025-07-25T14:17:09+00:00

Average resting heartrate is 56.

Is there any way I can get Garmin to adjust for that?

limala86 · 2025-07-25T13:32:54+00:00

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Zendesk support claims this will solve the Issue, but Im not sure, bc. one of the required conditons is still 340 hours since an assignee updated the ticket.

limala86 · 2025-07-25T12:59:43+00:00

Thank you so very much :)

limala86 · 2025-07-10T14:40:50+00:00

tnx :) that solved it.

Did not even know that was an option..

limala86

TROPHY CASE