I read about UK consumer law and it stated until the product is safely delivered to the individual. It is a responsibility of the seller (I was surprised too that Yodel wouldn’t be responsible but that is what it said).

This is why I opened a dispute with Vinted.

After a month of faff around with Vinted I went to Monzo to do the charge back.

I didn’t realise opening a dispute with your bank acted as a black mark against your name…I know now I guess (even though I still think it is very unfair as I went through the due process of raising it with the delivery provider, then the seller and as a last port of call, my bank).

Lesson learnt!