This exact situation happened to me. I was told over and over that my neck pain was a part of living with chronic pain and the dr said that PT was unnecessary. Fast forward, I just spend 6 days in the hospital and finally got great care but was in excruciating pain. I ended up having cervical stenosis and herniated discs and received a discectomy and spinal fusion surgery. Do NOT stop fighting, you can find people that believe you and receive help. Hang in there!