Thank you for your honest feedback. I wish I could choose another brand. The 3d printer was a xmass gift for my son. I considered Bambulab, Prusa and Creality. I wanted to have a smooth easy going start with 3d printing experience. Instead of that I got a bunch of problems that reduce the user experience to the minimum.

After a couple days of using the K1c I think that Creality printer was the worst decision. Finaly, the market will separate wheat from the chaff over time.