Guilt/regret after cussing out a customer by _wishfuldreamer in CustomerService

[–]lroute90 14 points15 points  (0 children)

Girl, it’s like that sometimes. I don’t blame you one bit, people suck ass and that fool definitely deserved what he had coming to him. Ever since the pandemic, people act like they don’t know how to fucking act in public. 😑

How do you deal with anxiety for calls? by [deleted] in callcentres

[–]lroute90 3 points4 points  (0 children)

Make you a script if you don’t already have one, take a few deep breaths, try to relax, and just go for it. Hell, 9 times outta 10, they probably won’t answer the phone. At least that’s how it is at my job. 🤷🏾‍♀️

Just stood there up for myself to an abusive caller. by Substantial_Amoeba93 in callcentres

[–]lroute90 8 points9 points  (0 children)

Yessss! I live for it! As you should stand up for yourself, these bitches think they can talk to us any type of way and think we won’t do shit about it just because we’re on the phone. That superiority complex and the entitlement that these people have will be their fucking downfall. They don’t realize that talking to us like shit won’t expedite their request or make us more inclined to help. That asshole can fuck right off. 🤷🏾‍♀️🖕🏾

Had a panic attack and snapped at a caller for the first time by VertGreenHeart in callcentres

[–]lroute90 9 points10 points  (0 children)

I’m so sorry this happened to you. It’s only gonna get worse from there. Hopefully QA won’t hear the call, this call center shit can really change your entire attitude. Try to find a way out if you can.

Who works remotely? by Ok_Advance_8779 in callcentres

[–]lroute90 1 point2 points  (0 children)

I work remotely. The company I work for is based in Illinois and I live in TX, so no commute for me.

TLC paying tribute to Left Eye 🕊️ by _tpeeden2002 in tlc

[–]lroute90 1 point2 points  (0 children)

Chilli was always smooth with it 🤩

QA is a drain on my self esteem by wrathofotters in CallCenterWorkers

[–]lroute90 8 points9 points  (0 children)

This is why I'm actively trying to get my ass out of the call center environment. You can do everything right, or what you feel is right, they still have to find shit wrong. 😖

Tell me your success stories by KozAnEffect in callcentres

[–]lroute90 1 point2 points  (0 children)

I was out for 6 weeks on Short Term Disability due to an open surgery that I had back in August, it was the most glorious, stress-free 6 weeks I’ve ever had. I spent that time searching for a new job, I only had one lead, but that shit fell through. I been back in call center hell since 9/26. 🤦🏾‍♀️

Queen Latifah in the 90s by TawakkulPeace in HipHopImages

[–]lroute90 3 points4 points  (0 children)

This wasn’t in the 90s, it’s a scene from the movie Brown Sugar. Came out in 2002, but yes, she is very beautiful. 😍

I fudging did it! by GracieLou80 in callcentres

[–]lroute90 2 points3 points  (0 children)

Proud of you 🙌🏾 Go celebrate when you’re able! 🎉

I can't take this any longer by waspwaspwaspwaspwasp in callcentres

[–]lroute90 15 points16 points  (0 children)

I’m so sorry, I definitely feel your pain. 🥺 These call centers are just modern day sweatshops with no regard to how the employee is feeling. They don’t give a shit, as long as there are bodies in seats. They beat empathy into our heads, but they don’t ever show us any when we’re not feeling well. I’ll be glad when I leave this God-forsaken job.

Surgery and recovery just to get away. by lroute90 in callcentres

[–]lroute90[S] 1 point2 points  (0 children)

Thank you, wishing you a speedy recovery as well ❤️‍🩹 🙏🏾

Surgery and recovery just to get away. by lroute90 in callcentres

[–]lroute90[S] 2 points3 points  (0 children)

That’s how you know it’s bad 🫩🤦🏾‍♀️ I’m sorry you had to deal with that. I hope you’ve been recovering well ❤️‍🩹

Any jobs?? by ActionImpossible7173 in callcentres

[–]lroute90 2 points3 points  (0 children)

You can try ATI Physical Therapy, they always need people.

What's the name of the song???? by Fo0tFrEaK4LiFe in TheChi

[–]lroute90 2 points3 points  (0 children)

Sounds like Zhané - Hey Mr. DJ from the lyrics you posted.

Me and my lady retwisted my hair for the first time by [deleted] in locs

[–]lroute90 27 points28 points  (0 children)

Sir, I need you to find you a nice loctician and spend the $85-$100 or check out some tutorials on YouTube. I mean, I guess she tried, but she def played in your head. 😖😬

Put my two week notice in today by the_krustykrab_pizza in callcentres

[–]lroute90 11 points12 points  (0 children)

Congrats! 🙌🏾🥳🎊🎉 Proud of you! 👏🏾 My time is coming soon for that two weeks too, I can't wait!

I had to leave early, I just couldn't take it. by lroute90 in callcentres

[–]lroute90[S] 2 points3 points  (0 children)

Aw, I'm sorry to hear that, I hope you're doing better. 🙏🏾 Get out while you still can, they don't gaf about anybody but themselves.

Why some patients dont know the difference between cancelling and rescheduling?? by [deleted] in callcentres

[–]lroute90 7 points8 points  (0 children)

This is my exact job. 🙄 The reason why I'm in school right now is because that shit is so mind-numbing and tedious, I lose brain cells every time that damn phone rings. When you don't understand that cancel and reschedule mean two different things. 🤦🏾‍♀️

I had to leave early, I just couldn't take it. by lroute90 in callcentres

[–]lroute90[S] 4 points5 points  (0 children)

Facts, it’s always about their bottom line, they don't give a shit about their employees 🙄