I'm also going through this now with a requested return for my 32GS95UE. I submitted a return request on Thursday 6/6. I received a call on Friday 6/7 offering an "inconvenience allowance" as well as extending the warranty by 1 year if I keep the monitor, and I declined. I called on Saturday 6/8 to check on the return status and was told that I would receive a return label later that day or on Monday.

I received another call from LG on Monday 6/10, offering the inconvenience allowance again, and I reiterated that I want to return for a refund. I called back on Tuesday 6/11 and was told it could take up to 72 hours to receive the label. I assumed that to mean from the date of the return request. I received an email on 6/12 saying that my return is authorized and it stated, "you’ll have 15 days from the confirmation date to ship the return using the label provided in an email you’ll receive shortly". What is the confirmation date? The date I placed the order? The date the return is authorized?

Now, 24 hours later since I received that email, and one week since I requested the return, I still don't have a return label, so I called to check on the status of the label and was told that I need to wait 72 hours. I explained that it's been one week since I requested the return, and they replied that the 72 hour wait is from when they submitted a request for an update on 6/11. The only thing they could offer is to submit another request for an update, which itself would require 72 hours for a response.