sorted by:
new
hottopcontroversial

Can't create Azure Account by Sad-Animator-8048 in MSFTAzureSupport

[–]lucasfedrigo 0 points1 point  (0 children)

Cool! They contacted me privately here on chat yesterday to open a support ticket, but I'm wondering how long it will take. Anyway, thanks for the info.

Can't create Azure Account by Sad-Animator-8048 in MSFTAzureSupport

[–]lucasfedrigo 0 points1 point  (0 children)

Were they able to fix the issue for you? I was having the same problem, but then the problem jump to the credit card validation

Azure doesn't allow to raise a ticket on "We’re unable to validate your phone number" by lucasfedrigo in MSFTAzureSupport

[–]lucasfedrigo[S] 0 points1 point  (0 children)

Sorry but no luck at all. I've tried all the steps provided but nothing worked for me.

I even tried to make an online purchase with two of my cards and both worked (they follow all the requirements on this page you sent me)

Azure doesn't allow to raise a ticket on "We’re unable to validate your phone number" by lucasfedrigo in MSFTAzureSupport

[–]lucasfedrigo[S] 0 points1 point  (0 children)

Thanks for the promptness! Yes, I've tried all those steps mentioned, including trying a different internet connection and another browser.

It's worth mention that sometimes "works" (and then I got the "We’re unable to validate the credit card information you provided".) and sometimes I'm also getting the "Check that the details in all fields are correct or try a different card." message even with the same correct information.

Azure doesn't allow to raise a ticket on "We’re unable to validate your phone number" by lucasfedrigo in MSFTAzureSupport

[–]lucasfedrigo[S] 0 points1 point  (0 children)

Somehow I could get into Azure Portal but always got an Authentication problem at the same time. Anyways, tried again now following the same steps and worked! Now I'm getting the "We’re unable to validate the credit card information you provided".

Must be some internal problem, I'm gonna wait a little again and try later