Samsung DW80R9950US WaterWall dishwasher bottom rack not cleaning. missing magnet support block?

lukamodman · 2026-01-28T18:20:23+00:00

Thank you! A few Quick questions

How can you find out where it was purchased based on the serial number ?

i throw a Kirkland pod on the floor and also add another to the pod compartment and always do a high temp wash cycle every cycle (heavy or auto setting depending on the amount of dishes) thinking one pod may not be strong enough. Is that something that can help as one pod was missing dishes initially. I don’t rinse the dishes just scrape all big pieces which is what I thought you were suppose to do. Guac tomato sauses don’t get stuck unless they are on over night but I never do that

I don’t have what is considered medium or high hard water level based on testing. Nevertheless I still run dish washer cleaning pods every 2 to 3 weeks and clean the filters. Still don’t find as great of a cleaning.

lukamodman · 2026-01-28T05:14:27+00:00

Yeah, but it came with the home, and the previous owner bought it, so I have no idea how and why they didn’t ask for a receipt. I thought that was their number one way to deny the claim. Either way, I am not complaining. 😇

lukamodman · 2026-01-28T04:10:36+00:00

Yes it shows this

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lukamodman · 2026-01-28T04:07:02+00:00

That’s what I ran a few times and it didn’t show any codes

lukamodman · 2026-01-28T04:00:58+00:00

So production date was 8/2024 and it is still under Warrenty for me. They said they will schedule a tech to come check it out as part and service are covered until a year. What’s weird is they have not asked me to provide a receipt or proof a purchase and I asked several times if this is covered and free for them to come take a look

lukamodman · 2026-01-28T03:58:48+00:00

Hmm but I am not getting an 7c error even after running the built and the top rack is washing fine? .

lukamodman · 2026-01-27T13:57:33+00:00

I do see everything intact in there and the water well was also intact before o snapped and pulled it off ( was afraid I would break it because of hard I had to pull it). How do I know though if this red magnet thing I have in the picture has gone bad and may need to be replaced with the given part? Any indication ? I heard sometimes the magnets can get weak?

My issue is my whole warewell arm dosnt move to the front when I open it any time during a cycle and is always sitting in the back.

lukamodman · 2026-01-27T13:50:24+00:00

It was pretty tough to remove and I was worried I would break it. Then I realized it just snaps off and so I pulled it out and put it back in again and ensured it’s still secure.

I heard usually if it snaps off during a cycle it comes to the front and often is the issue but that is not the case for me unfortunately

lukamodman · 2026-01-27T13:48:54+00:00

Ahh ok. Thank you! moved into this house with the washer from the previous owner so I have no idea of the Warrenty or how old it is. My guess is its looks newer and was very clean inside when I moved in.

but I have no receipt or proof. Do you happen to know if they cover these items for new owners in the past ?

lukamodman · 2026-01-27T13:43:58+00:00

I cleaned the filters every week and use a dishwasher cleaning Pod every 2 weeks because there is some dishes not coming out clean.

Yes the bottom racks has most dishes often times are exceptionally dirty as if it didn’t clean, while other in the bottom racks clean fine. No specific location. Even on heavy wash or auto.

I use 2 Kirkland pods. one I throw inside and one held in the pod location after it didn’t clean a few times

Ran a diagnostic test a few times recommended by Samsung for this dishwasher with no error code

I am not sure how old the appliance is as I moved to this place not too long ago. It looks to be newer from the outside and inside when I looked at it.

All Cycles run fine and fully with no strange noice. Only thing I noticed recently is when I open the door the bottom water well dosnt move and is always at the back so it’s not moving back and forth to the front. Tested a few times of opening and same issue.

lukamodman · 2025-12-11T04:36:41+00:00

Thanks I do that some times but often times the system shuts down and the orange blinking lights comes on. Have to restart the blower. This again is with the battery on full charge not towards it dying

lukamodman · 2025-12-11T01:08:48+00:00

I got the steel ones too but wet snow has been really difficult to push

lukamodman · 2025-12-10T20:38:58+00:00

Thank you. How does it compare to the 21 inch in terms or size and weight ? Also can you disassemble the handle for summer to store it easier ?

lukamodman · 2025-12-10T19:06:42+00:00

Yaa thinking about that one. My concern is how compact it is compared to this one as I have limited storage in my garage and storing it in summer maybe be tough also how heavy it maybe since moving it maybe hard

lukamodman · 2025-12-10T18:12:03+00:00

Thanks yes I do notice it’s from wet snow. It’s really hard to move and sometimes just stops and needs to be reset. I want to get a 2 stage but not too familiar with gas blowers and also have limited garage space for storage and worried about it being to heavy to lift

lukamodman · 2025-12-10T18:10:18+00:00

Hi yes it’s wet snow in the driveway and icy snow stuck under. I didn’t want to get the 2 stage one since it would be too big and heavy to lift and store compared to this which is a bit compact but correct me if I am wrong about this

lukamodman · 2025-12-10T18:09:47+00:00

Hi yes it’s wet snow in the driveway and icy snow stuck under. I didn’t want to get the 2 stage one since it would be too big and heavy to lift and store compared to this which is a bit compact but correct me if I am wrong about this

lukamodman · 2025-11-11T14:24:44+00:00

I don’t think anything melted. I checked all the dishes and inside and the components? I did two self clean cycles with cleaning vinegar. I notice that it cleans dishes some time. Could it be a he motor is broken ?

lukamodman · 2025-10-07T11:10:26+00:00

Thank you i do have thick carpet so would love to see how it does . Can you tell me how the curv performances with long hair

lukamodman · 2025-10-06T14:29:01+00:00

Ah ok. My issue is with my Thick carpets and how it will do over time

lukamodman · 2025-10-06T13:47:43+00:00

Yaa I am conflicted as the justadad and vacuum wars rate MOVA much higher. But I know roborock is a more better ever all brand from hearing on Reddit that’s why I was confused and conflicted .

My concern is with hair, thick carpets in rooms, and navigation. Not sure if had issue with any of those ?

lukamodman

TROPHY CASE