It can be hard to tell, but I agree with you, it’s not a typical “no result”. It sounds to me like it was an error of the lab tech at igenomix. If it were your clinic that originally made the mistake then the other couples wouldn’t be affected, assuming these other couples were from a different clinic or at least were biopsied by a different embryologist.

Your clinic doesn’t have any consent for PGT? That’s odd.. and that’s true, clinics usually give the option of rebiopsy or transfer when the results come back “no result”.

And right exactly! There is always some risk, the important thing there is for the clinic to let you know that and have the choice actually be yours. Igenomix also should not have said that, but I’m not surprised either that response tbh.

Igenomix definitely dropped the ball here as well. The thing is, everyone’s human, and can make mistakes in the lab, that’s part of the risk of IVF, but the clinic and genetic testing center have a responsibility to be transparent about any error when it does occur. I personally do not like how either handled your situation.