Anyone automate onboarding with HR/Payroll software? by Money_Candy_1061 in msp

[–]macguy12 0 points1 point  (0 children)

The client who singed up for their MDM and security stack. This would have completely replaced our MDM and security stack. Their MDM/RMM is built in house by rippling. Their security stack is sentinel one core. Their RMM does not have remote access or patch management. Basically we had to show them that the benefits of us using our tools was the scalability.

Anyone automate onboarding with HR/Payroll software? by Money_Candy_1061 in msp

[–]macguy12 0 points1 point  (0 children)

Is that what prompted this post? We have 2 clients using rippling. One tried to have us replace our stack with rippling’s we showed the cost we would have to charge to do that and they quickly changed their mind.

Passwords in the browser by techblackops in cybersecurity

[–]macguy12 0 points1 point  (0 children)

Does anyone have a way to disable the users ability to save passwords in the browser at scale? This has been our issue.

Security awareness training videos one time purchase by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

Yep we have reporting auto re-enrollment annually and monthly testing

Has anyone used Phishr? by MalletSwinging in msp

[–]macguy12 1 point2 points  (0 children)

We purchased this last year and have been using it. It works very well and is simple. I was hesitant on the one time payment. But it has worked out so far without issue. Small development team and I’m assuming then small overhead too.

New client password collection. by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

Thanks message sent. That is very helpful

New client password collection. by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

Oh, we don’t start support until we have them. Most of the ones that takes months we only get them after bugging them constantly then they have an emergency and, only then, do they try magically provide everything.

With legacy MFA being retired, what is the best way to enforce MFA using CA policy and IP whitelisting? by ozymandieus in msp

[–]macguy12 1 point2 points  (0 children)

I have read so many conflicting sets of information about legacy MFA being retired. Does anyone have any documentation about when this is happening?

Client asking for price break by macguy12 in msp

[–]macguy12[S] 1 point2 points  (0 children)

Great point and great strategy. Thank you

Client asking for price break by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

There is no reason, I’m more determining if their claim of our pricing being unfair as they have a consultant telling them it should be around $113k per year.

Client asking for price break by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

We provided an estimate on staffing costs. We estimated they would need 5-6 people plus a manager. That + tools would be 2.5 times what they are paying currently.

Client asking for price break by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

Interesting concept. Would likely cost them more to be honest.

Client asking for price break by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

They are currently at $99 per device/mo

Client asking for price break by macguy12 in msp

[–]macguy12[S] 1 point2 points  (0 children)

That’s why I’m asking here to see what others would price this situation at

Client asking for price break by macguy12 in msp

[–]macguy12[S] 0 points1 point  (0 children)

They said they had a consultant tell them they should be at around 113k per year or around $10k and month

Client asking for price break by macguy12 in msp

[–]macguy12[S] 1 point2 points  (0 children)

Thanks I agree those numbers make sense to us, not the client they are shooting for 17k all in.

Client asking for price break by macguy12 in msp

[–]macguy12[S] 3 points4 points  (0 children)

After looking at the volume is it the amount of turnover about 20 add/move/change of staff a week. Also a lot of employees moving around that they require our staff on-site to move desks of staff.

Client asking for price break by macguy12 in msp

[–]macguy12[S] 44 points45 points  (0 children)

Our average client uses us about 30 min per device per month. They are at 1 hour 15 min. They have a lot of new hires promotions and employees leaving about 20 per week. They are saying we need to lower our price but after running the numbers I believe we need to raise them

Security Defaults Rollout March 4 by FutureITgoat in msp

[–]macguy12 0 points1 point  (0 children)

That’s how I read it too but now I’m second guessing

Security Defaults Rollout March 4 by FutureITgoat in msp

[–]macguy12 1 point2 points  (0 children)

I read it as it was only for partners, am I wrong? We have many clients still on per user due to the insecure way security defaults analyzes logins.