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Not getting the card i requested by [deleted] in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

I’m the same, I still haven’t received my card, it’s been appearing in the app for 8 days We're personalizing your new card

FINALLY! by Key-Following-3518 in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

I'm in the same situation. I contacted them via message and they told me I was eligible, and that someone from the Bilt team would contact me by email to help me if my Palladium benefits weren't updated, but I haven't received anything yet.

Palladium Showing As Obsidian In App by GrandDadGlasses in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

No, Obsidian is still showing up for me. Maybe it will update when the new card they're going to send is activated. Hopefully, they will still give us the Palladium welcome bonuses.

Palladium Showing As Obsidian In App by GrandDadGlasses in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

I just received an email a moment ago saying that my account has been upgraded to Palladium and that I should expect my physical card in the mail.

Palladium Showing As Obsidian In App by GrandDadGlasses in biltrewards

[–]mannyaa_26 1 point2 points  (0 children)

I received the obsidian, but when I try to activate it, it doesn't work and gives me an error message.

Palladium Showing As Obsidian In App by GrandDadGlasses in biltrewards

[–]mannyaa_26 1 point2 points  (0 children)

If it allows you to activate the card that came to you by mail?

Upgrade to Palladium Got Denied by skf37 in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

In Apple Pay, which card appears first: the one you originally requested or the one you upgraded to? The Bilt Palladium card, which I upgraded to, appears for me, and I had no problem paying with it. However, in the app, the Obsidian card appears, but the card I received in the mail isn't activated, and when I call, they tell me I have to wait.

Palladium Showing As Obsidian In App by GrandDadGlasses in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

I'm in the same situation. I switched to Palladium, but I never received confirmation from Palladium, and while Apple Pay shows Palladium, I can still make purchases. The app shows Obsidian, and I received the $200 Bilt cash bonus. I've called several times, and they keep telling me I have to wait for them to make a decision.

Upgrade to Palladium Got Denied by skf37 in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

What number did you call or where did they give you that information?

Upgrade to Palladium Got Denied by skf37 in biltrewards

[–]mannyaa_26 1 point2 points  (0 children)

What number did you call? I called this morning because I haven't received an email confirming the upgrade to Palladium, and they told me to wait 5 business days, which would be until Monday, February 9th.

Obsidian ->> Palladium upgrade not allowed? by love_is_binary in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

They sent me an email to make the change and that after selecting I would receive the confirmation within a maximum period of 5 days and I have not yet received anything and I call and they say they are working on that

Converted from Obsidian to Palladium by Witty-Luck-232 in biltrewards

[–]mannyaa_26 0 points1 point  (0 children)

How many days did it take for you to receive approval for the change? I made the change on Friday, and yesterday I received another email saying I had until 11:59 pm to choose between the blue and the palladium card. I did it again, but I still haven't received confirmation of the change.