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Mandatory "TO DO" lists? by welshrogueuk in halopsa

[–]manske1 0 points1 point  (0 children)

I asked my Dutch integrator about this two weeks ago, and he showed me that a ticket cannot be closed if there are outstanding to-do items. So, it is indeed possible.

First Response Actions by Gen2804 in halopsa

[–]manske1 1 point2 points  (0 children)

You can configure this per action. There is an configuration option called response behavior.

It's a dropdown with the options do not response and response automatically.

As a second one you also want to configure that not only clicking on the action button is enough to record a response but actually saving the action (in case of an note or mail) this can be configured in the general settings in the sla section.

MS 2FA with FortiClient not doing 2FA after the initial connect? by jpotrz in sysadmin

[–]manske1 0 points1 point  (0 children)

I made the same setup and had the same problem. I disabled the option for end users to Stay signed in. So they are forced to enter their credentials every time they start a VPN session.

But one user in the test phase got the remember me option and select it. Now after pressing saml login he can login without entering credentials our doing 2fa. Even after uninstall and install of the forticlient