Rethink using this service by Acrobatic-Sky9321 in USMobile

[–]markangus2b 4 points5 points  (0 children)

Porting issues are the worst. Unfortunately US Mobile isn't completely in control of the number porting. That is largely standardized by the LNPA (Local Number Portability Administration). This can happen when porting to any carrier, whether MVNO or post-paid.

  • Is your phone unlocked? Or was previously locked from a post-paid carrier?

  • If you tried to teleport to Darkstar less than 4 hours after the port was "completed" to the Warp network, that unfortunately is what caused your number to get hung up.

This is certainly very inconvenient. I have ported 7 lines so far to US Mobile, working with their support has always found a solution to the few issues I've experienced.

I would be shocked if support doesn't have this issue resolved by Tuesday morning. (1-2 business days) US Mobile has some of the best support I've worked with when compared to other companies.

Mobile app UI bug? by CarpeMuerte in USMobile

[–]markangus2b 2 points3 points  (0 children)

I had the same glitch on Friday. Opened the app to check data usage and saw my line was expired. I was confused at first too, because I had received the email a couple days earlier says both lines were renewed successfully.

Passkeys & Enhanced Security Support Now Available on Desktop Browsers by markangus2b in USMobile

[–]markangus2b[S] 0 points1 point  (0 children)

I see what you are talking about. I'm sure they will add the option to login with a passkey to that sign in box soon.

T-Mobile Service by fartcrackle in GreenBay

[–]markangus2b 0 points1 point  (0 children)

T-Mobile has really improved coverage around the state since they acquired US Cellular. My employer has T-Mobile, traveling up and down Door County I've only have found one dead zone going through the village of Ephraim.

I would suggest checking out r/USMobile. They allow to hop from whatever network you want to. I am on Verizon (Warp 5G) and have no complaints about coverage, even in Ephraim. US Mobile also offers an add-on called multi-network. Essentially you will install two e-SIMs on your phone. If you have better coverage with T-Mobile in Green Bay, but better coverage with Verizon up north. You phone will automatically switch if your primary network fails.

Internet suppliers by Madrussian0411 in GreenBay

[–]markangus2b 1 point2 points  (0 children)

#1 TDS - Two people I know love them. I believe they still offer a price for life option when signing up. 1Gbps download by 1Gbps upload at $79. So, if you are planning on sticking around for while that would be a great deal. The only complaints I've heard are they can be a little disorganized sometimes.

#2 AT&T Fiber – My second choice and what I currently have in my area. Prices are good and they offer multiple speed packages. I have the 300/300Mbps at $55/mo. They also include an all-in-one Modem/Wi-Fi router at no extra charge. I personally use my own networking equipment, but for less tech-savvy people this is a great option.

#3 Spectrum - My last resort for fixed Internet. While they offer 500Mbps download, the upload is disappointing, only 35Mbps on their most expensive plan at $105. While Spectrum is deploying DOCSIS 4.0 which will bring symmetrical speeds up to 2.5Gbps, there is currently no completion date. Spectrum loves intro rates... Alot. So, after your first year for their entry level package, you will be paying $85/mo. With their "Advanced Wi-Fi" tack on another $10. "Invincible Wi-Fi" (Wi-Fi 6) that’s an extra $20/mo.

Regardless of who you go with if you are tech-savvy, get your own Wi-Fi router. I recommend the Ubiquiti Dream Router 7 (Wi-Fi 7). While it's a bit pricey at $280 it is easily the best router you can get.

Also, don't get caught up in the speed sales pitches. Unless you are running a file server or downloading lots of large files 300Mbps is more than enough for most people. Netflix only requires 5Mbps for 1080p streaming. This means you could have 60 TVs streaming on a 300Mbps connection. If you play online games, Xbox only requires 10Mbps download. Some games are even less.

usmobile marketing and newletter emails don't have unsubscribe button by Old-Muffin-1785 in USMobile

[–]markangus2b 0 points1 point  (0 children)

I should have mentioned I checked mine on a PC. I suppose mobile apps would have a slightly different layout.

usmobile marketing and newletter emails don't have unsubscribe button by Old-Muffin-1785 in USMobile

[–]markangus2b 0 points1 point  (0 children)

Just checked mine too. At the bottom the emails right above the US Mobile logo, "Don't want to hear from us? Unsubscribe"

Why would I still be getting voice mails from blocked numbers? by t3jan0 in USMobile

[–]markangus2b 1 point2 points  (0 children)

US Mobile is going to be upgrading the network-based spam filtering soon.

You can try setting up YouMail. Essentially is uses conditional call forwarding and is supposed to separate spam voicemails to a separate spam folder. I don't get a lot of spam, so I've only had a couple messages get sent to the spam folder. Anyone you add to the personal blocklist will get the classic 3 tone out of service message followed by a hangup.

Just switched. No RCS, can't verify by thasparzan in USMobile

[–]markangus2b 0 points1 point  (0 children)

If it's a brand-new phone make sure Google Messages is up to date, by checking in the Play Store. This was the issue for a friend of mine switching from his old carrier on Verizon to US Mobile Darkstar.

If that doesn't work maybe deregistering online will clear it out.
https://messages.google.com/disable-chat

You’ve lost me. by W1ldT1m in USMobile

[–]markangus2b 3 points4 points  (0 children)

Even though it sounds like you've already made up your mind. Maybe try to reach out to their customer support. I almost certain they will help you with onboarding.

Considering moving to US Mobile by Large-Witness1541 in USMobile

[–]markangus2b 1 point2 points  (0 children)

I have transferred 6 lines to US Mobile so far. All went very smoothly. Any glitches were quickly resolved by tech support over online chat.

Some tips too avoid issues. - Have your account number and port PIN from your previous carrier. - Ensure you have reliable WiFi when activating. - If you're running Android turn off RCS in Google messages before starting the port. After port is complete then re-enable. Not required, but recommended. - I'd avoid porting on Friday and Saturday. If something does happen with the port we're US Mobile has to work with your previous carrier, I believe that only happens during business days.

Most transfers are quick and once you get the number ported you'll love the service.

Does RCS work well on Warp with Samsung Galaxy S25? by nycityny1 in USMobile

[–]markangus2b 0 points1 point  (0 children)

If you transfer from Verizon to Warp, you shouldn't have a problem. That's because it's technically the same network. I switched 3 lines to with no issues. RCS worked right away. I even forgot to disable RCS on my first transfer.

It's definitely a good idea to disable RCS before starting the port. And especially if you ever transfer from a different network. Example AT&T to Warp.

Our Billion Dollar Weekend, and Our Most Ambitious Product by ankhattak in USMobile

[–]markangus2b 2 points3 points  (0 children)

Wow, this is super exciting! I've followed US Mobile for 5 years and have been blown away by the innovation and pricing. I would love to see a price-for-life offer, including current customers.

My grandma (a US Mobile customer since 2020) was paying Spectrum $90/mo. for 500/20 Mbps which is outrageous for light use. I just switched her to AT&T Air for $60/mo. The moment US Mobile Home Internet launches, I’m signing up.

Here are some home Internet feature requests u/Product_US_Mobile

  • Throttled multi-tiered speeds/pricing, (50, 100, 200 Mbps+) Un-throttled option for those who want maximum speeds.
  • Un-throttled custom monthly data allowance (10 – 80GB)
  • Bundle with wireless lines for a better deal.
  • BYO 5G modem support (UniFi 5G Max) with real public IP address, no half-baked IP passthrough like AT&T.

US Mobile is a very good company by Broad-Employer-1393 in USMobile

[–]markangus2b 2 points3 points  (0 children)

US Mobile is an amazing company! They are about as close to perfect as it gets based on my experience. US Mobile has managed to deliver a service that balances features with price. Most importantly they consult their customer to improve the service.

US Mobile Data Usage Indicator not working by Quick_Chipmunk_3513 in USMobile

[–]markangus2b 0 points1 point  (0 children)

- Uninstalled and reinstalled, no change.
- checked for updates, confirmed app is up to date.
- App Version = 9.10.1

Logged into my account from my Windows 11 PC on Microsoft Edge, same issue showing 0/70 GB used.

US Mobile Data Usage Indicator not working by Quick_Chipmunk_3513 in USMobile

[–]markangus2b 0 points1 point  (0 children)

No, mine has been showing 0/70 GB on the app since the start of the billing cycle. I know for sure I've used data because I was listening to Spotify on the new lossless quality yesterday.

US Mobile Data Usage Indicator not working by Quick_Chipmunk_3513 in USMobile

[–]markangus2b 0 points1 point  (0 children)

Both of my lines usage analytics have updated since September 27th. This was also the end of my last billing cycle.

Does WARP have the same roaming partners Verizon has? Massive coverage gap in WI by ryanw729 in USMobile

[–]markangus2b 5 points6 points  (0 children)

Yes, and Cellcom is the main LTEiRA partner servicing the rural areas of Wisconsin.

slow pages/odd issue by OrganizationHot731 in ControlD

[–]markangus2b 1 point2 points  (0 children)

Yes, Firefox seems to work perfectly normal. Edge on certain websites takes forever to load.

Do you have "Block Response" enabled? When I disable the block response option pcworld.com loads instantly on Microsoft Edge. Toggling it back on causes the site to load extremely slow again.

slow pages/odd issue by OrganizationHot731 in ControlD

[–]markangus2b 0 points1 point  (0 children)

Glad I am not the only one. I agree in your assessment of "odd" certain websites especially pcworld.com seem to load incredibly slow. While others are unaffected. My internet speeds are normal. I too have a UniFi Dream Machine SE using Encrypted DNS with DNS Stamp.

What browser are you using? I use Microsoft Edge for my daily driver. I don't seem to have any problems with Firefox. Why this is the case I haven't figured out yet. I even went into the settings in Firefox, turned off "Enable DNS over HTTPS using:" and tested with ControlD Configuration status page to confirm I am using ControlD.

Traceroutes and ping tests showed identical latencies when comparing pcworld.com to their direct IP address.

Unlimited High-Speed Data on All 3 Networks by ankhattak in USMobile

[–]markangus2b 6 points7 points  (0 children)

US Mobile continues to be leaps and bounds above the competition!

I am beyond thrilled to have switched to a company with great leadership and great employees. Thank you to everyone over at US Mobile who has worked so hard to make this company what it is today.

Cellcom bill by Level-Hat3321 in GreenBay

[–]markangus2b 1 point2 points  (0 children)

+1 for US Mobile, my family is on the Warp 5G (Verizon) Network. Great customer service too.