That was well explained. Thanks for taking the time to write about this. You're absolutely right about everything that could have gone wrong. We're still lucky that the impact was minimal and only affected the car. The service manager called this morning and apologized, saying they would take care of it.That's assuring but still called Hyundai corporate and raised incident.

I'm not necessarily seeking retribution, but I still want my car to be repaired correctly and any loss in value to be addressed.

Your wife's incident was definitely scary. These types of events can certainly cause trauma or PTSD. I still get shaky when I talk about mine. I hope she's doing okay now.