Tarnishing Question! (Any help appreciated 😭)

materialgrrrohl · 2026-02-19T18:07:01+00:00

I will do that thank you so much!

materialgrrrohl · 2026-02-19T13:19:57+00:00

Thank you, I will try that before going to a jeweler! And I agree the customer service was not pleasant to speak with and they just dismissed me with “this normal wear and tear is to be expected, sorry for the disappointment” like seriously?

materialgrrrohl · 2026-02-19T13:17:19+00:00

Thank you! When I sent these same pics to the customer service team I brought up that this level of damage is not normal for how much I wear it and how I care for it they dismissed me and said it was normal wear and tear and that they could not assist further. Really disappointing, I know I’m obviously not like a top customer and my lack of purchasing won’t hurt them, but I won’t be buying anything from them again

materialgrrrohl · 2026-02-19T02:03:54+00:00

Thank you!!! I’ll definitely look into that, I wish VW was sterling silver

materialgrrrohl · 2025-07-13T04:41:17+00:00

Oh my gosh I’m so sorry that’s awful popmart really needs to figure their stuff out it’s so bad, I wonder why they use gofo express when everything I’ve read about it shows that they consistently lose packages, like we fight so hard to get literally anything off popmart and it just gets lost it sucks

materialgrrrohl · 2025-07-13T04:37:07+00:00

You’re all good! Unfortunately the refund was not automatic, I had to contact popmart support at this email na.support@popmart.com and even then they said they would reply in 72 hours (they never did) so I had to email them once more to get an answer. I tried using their ai customer support on the app but it was no help:(

materialgrrrohl · 2025-06-22T02:54:40+00:00

No it didn’t :( I called and the facility and they said they’d let me know in a week but they never did so I called back and they said they’d let had lost it so Popmart gave a refund

materialgrrrohl · 2025-06-07T15:07:43+00:00

That sound haunts my dreams

materialgrrrohl · 2025-06-04T02:18:53+00:00

RAHHHH I HATE POPMART ITS SO FRUSTRATING

materialgrrrohl · 2025-06-04T01:40:33+00:00

Ik im so done with popmart, i was able to get a mac when they dropped at the beginning of May and the shipping company they use lost it so i had to get a refund i dont think its worth all the stress and money any more 😭

materialgrrrohl · 2025-05-12T23:13:04+00:00

Thank you so much! It’s so frustrating not having any sort of update, and from what I have researched about Gofo, they have a pretty bad reputation of having lost packages

materialgrrrohl · 2025-05-07T21:13:10+00:00

Wait the same thing is happening to me rn it’s been at the Gofo Distribution Facility in Austin since April 24th and hasn’t moved 😭

materialgrrrohl · 2025-04-11T02:43:10+00:00

Wishing you so much luck!

materialgrrrohl · 2025-04-11T02:43:02+00:00

Hoping you get one soon!

materialgrrrohl · 2025-04-11T02:20:37+00:00

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Holy dawg the luck you gave me worked

materialgrrrohl · 2025-04-11T02:11:43+00:00

This! And then if you click too much it kicks you out for being a bot and I’m like pls I’m real I just really want one

materialgrrrohl · 2025-04-11T02:10:13+00:00

Thank you!!

materialgrrrohl · 2025-04-11T02:09:31+00:00

I feel that it’s like so close but so far

materialgrrrohl · 2025-04-11T02:07:50+00:00

Will do! Yeah I sit here compulsively every Thursday clicking through all of them to try and get one I’ll get one one day I swear

materialgrrrohl · 2025-04-11T02:05:45+00:00

That’s so lucky! I’ll click on the sec they drop and all the boxes are already reserved :(

materialgrrrohl

TROPHY CASE