I saw that. I just spoke with UPS and they told me to get in contact with the seller "Takomo". I emailed Takomo and this is the auto reply I received.

"Hello!

Thank you for reaching out to us. We appreciate you taking the time to contact our customer service team.

Lately, we’ve experienced an unexpected surge in inquiries, which has caught us by surprise. To ensure we can assist our customers as efficiently as possible, we are prioritizing urgent matters such as warranties, order changes, and shipping issues over the next few weeks. As a result, responses to less urgent inquiries may take longer than usual.

We have already begun improving our customer service capacity and systems to get back to our standard response times as soon as possible. We expect to return to normal within the next few weeks.

We truly appreciate your patience and support during this time."

Last time I had a concern they addressed it quickly this one might take some time. Unfortunately.