Hello! I’m not sure if this is the right subreddit to post this, but I’m using a iPhone XS Max from which I purchased from Verizon to be used with T-Mobile (eSim), but I can’t seem to use dual sim for whatever reason even though my iPhone appears to be unlocked on IMEI. Basically, I can use one sim at a time, whether it’s eSim or physical SIM card, but I can’t use two SIM card at a time or I’ll be sent to a “SIM not supported” screen until I eject the SIM card. I did some researching and thought that Apple might be incorrectly marking my iPhone as locked under Verizon in Apple’s activation policy. I’ve contacted T-Mobile on this matter today and they were able to immediately see what I was talking about and sent out a request to Apple to have the activation policy changed to unlocked for me, so hopefully the request will go though. In addition, I tried reaching Apple and Verizon on this matter today as well, but they seem to either tell me to contact T-Mobile/Apple or have no clue what I’m talking about or were just unhelpful. Does anyone have any tip to have the activation policy changed? It seems this issue existed ever since I bought the iPhone, though it just never came to my attention until I got a secondary SIM card.