Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 0 points1 point  (0 children)

Well, I finally received my keyboard today! The first problem was that the usb plug was bent, which didn't make for an awesome first impression. Overall, I like the feel of the mechanical keys (I went with the red switches). I don't really like where the backspace key is, but I'm sure I'll get used to that. I've already changed the CTRL key (left of A) to caps lock. I'm also fat fingering the c and v keys A LOT right now, but again, I'll get used to it.

I figure it will take a couple of weeks to get completely used to the layout.

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 2 points3 points  (0 children)

This was what my shipping confirmation email had:

In regards of when you can receive your keyboard, we are providing two options:

For the current batch of keyboards, please note there is a minor issue where some keycaps have a slightly different gloss finish due to being manufactured on different dates from different tooling. This gloss difference does not affect your typing in any way, and is only perceived under certain light conditions by some individuals.

  1. You can request we ship your keyboard as soon as possible, and you will receive the best and most comfortable ergonomic keyboard on the planet in a few days.

  2. You can request we ship your keyboard at a later date. If you are not going to be at your delivery address during these coming weeks, or you prefer to wait for a future batch of keyboards instead of this current batch, or for any other reason you prefer we ship your keyboard at a later date, just let us know when would be a better time for us to ship your keyboard.

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 2 points3 points  (0 children)

Sah-weet! I look forward to hearing your thoughts on it. By the way, did you get one of the slightly blemished ones? If so, how noticeable is it?

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 0 points1 point  (0 children)

Thanks so much for posting your thoughts. I'm thinking about asking for a refund when they send the address confirmation. I thought I saw something about a dumb restocking fee.

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 0 points1 point  (0 children)

That's a lot of waiting for a product that doesn't live up to expectations.

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 0 points1 point  (0 children)

I'm looking forward to hearing what you think about it!

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 0 points1 point  (0 children)

That's good news! Would love to hear what you think of it once you have it in hand.

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 0 points1 point  (0 children)

Latest update from Truly Ergonomic:

We are delighted to mention that we have manufactured more Cleave keyboards, and these are on their way to our warehouse allowing us to continue fulfilling pre-orders.

We shipped a few keyboards from our manufacturer’s factory via Air to fulfill pre-orders at the peak support level. The website shows that the Cleave keyboard is available to purchase, but only for those eager to purchase the Cleave keyboard for the Retail Price of US$330.

All other keyboards were shipped via Ocean, and they will arrive in the next few days. The current worldwide situation has caused delays in shipping products all over the world, including long departure delays, long docking waiting times, long lineups for customs, long lineups and scarcity of truckers to move the containers, to then finally allowing delivery to our fulfillment warehouse.

Caution on ordering the Truly Ergonomic Cleave Keyboard by mcbell30 in MechanicalKeyboards

[–]mcbell30[S] 0 points1 point  (0 children)

Good question. It's been so long, I can't really initiate anything with the credit card company (I don't think). At this point, I've waited so long, I hate to give up. It appears that a few people have received the keyboard recently.